re: Android app, discovered I wasn't logged in to Google Play on my notebook. When I log in I get this messages:

This app is incompatible with your Samsung SGH-T989D.

This item cannot be installed in your device's country.
This doesn't seem to make a lot of sense, since TiVo supports Canada just doesn't sell in Canada. I guess I have to use Hotspot Shield or similar, long enough to install (or else wait until I'm over the border and install using a TMo SIM). Or is there another way?

Thanks!
=aw

Just for fun, I took the TiVo and antenna to Montreal again. Last time I just stuck the antenna on top of the TiVo in the middle of the room. This time I put the antenna in the window, roughly facing MM (so edge-on to MR). Still had Montreal lineup programmed. Sent it off for a channel scan which took forever, came back with no new stations (hoped, but didn't expect, that it might get a sniff of the VT stations).

Montreal stations were mostly okay as before, except CFCF was horribly pixellated and CJNT was "no signal". This was with the antenna edge-on to MR, it's omnidirectional but I figure it still has a good side. :)

So I turned it so it was face-on to MR and in the window. Now the Montreal stations all come in pretty well including CFCF, some pixellating on Global and CJNT but later it seemed all were good almost all the time.

Not sure how promising this limited lineup is, though this TiVo is destined for Ottawa and the Montreal tests were just for future reference.

=aw

Since the latest software I have not had a single lockup until today. Both my Premiere and Premiere XL locked up as soon as I pressed the TiVo button on the remote. I waited a while and then pulled the plugs and rebooted them. They came up OK and are working now. Then I checked the software versions and there doesn't seem to be any update. The flash player is dated 2012-04-06 and the HD Menu Software is dated 2012-04-05. So that didn't seem to update either. Something must have changed or happened to cause both machines to freeze.

I had no power failure (and I'm on 2 separate UPSs anyhow). Have others had lockups today?

Since the new software, i have had 3 spontanous reboot. All happened during netflix play.

I also had one time that the remote did nothing but came back. I was streaming between tivos.

I did not have any issues today. Your issues, when both lockup at the same time, are most likely related to network issues.

Thanks andrela. It could be the network. It wasn't rebooted or anything but maybe some error on the network occurred. The premiere XL locked up at 6:30 pm when I turned it on and pressed the TiVo button. Then at 10 pm I turned on the bedroom premiere and it wasn't locked until I pressed the TiVo button. It appears there is some bug in the system.

FunkyTown--Are you using the HD menus?

I've had problems with my Premiere unit that began immediately after the most recent firmware update. The unit would hang for several seconds, at random, while I was navigating through the menus. Tech support couldn't provide any answers and offered a replacement unit. I discovered that the problem didn't occur when I was using the old (non HD) menus, so I postponed the replacement device until I clear off my recorded shows.

No strange behavior to report on my Premiere XL, and I've been using the HD menus on both units since they were installed.

Yes I have been using the HD menus since early 2010. I haven't really had issues with the menus. Since the upgrade which is a month or more now, this was the only time I've rebooted my machines. They've been running solid and I thought all bugs must have been addressed. There's still something odd going on. I haven't rebooted my modem or router in 2 or 3 months. I use VoIP so it's important to keep the network purring. Maybe there was some glitch yesterday though. All is fine today.

The unit would hang for several seconds, at random, while I was navigating through the menus.

Do you have Rogers cable internet by any chance? The same thing happened to my TiVo Premiere whenever somebody was running a torrent in the house and their throttling would kick in -- I was able to reproduce it at will. I ended up switching to Teksavvy cable and haven't had the problem since.

I haven't had a chance to browse this entire thread, so I apologize if this has been answered before.
I have a few friends considering OTA but are hesitant to go the HTPC route like I did. I noticed on the Tivo website they have refurbished premier units for $79. Has anyone been able to order these and have them shipped to a U.S. address? Are they suitable for an OTA only setup in Canada? Are the people using Tivo in Canada for OTA generally happy with the guide data and overall performance?
Thanks

Yes they work with Canadian OTA guide. One I bought in Watertown NY at Best Buy and drove back here with it. The second one I ordered right from TiVo and had it delivered to the UPS Store in Ogdensburg, NY. It's about 45 minutes from here. So I drove down to get it, paid the $5 holding fee to UPS, and paid the taxes at the border when I crossed.

The only issue I have with the guide is quite often tv shows record when I've selected "first run only". I get repeats of certain shows all of the time. So there is an issue with the guide but outside of that it's pretty good.

Good to hear, I'll let my friends know, it sounds like a good option.

I bought a refurbished unit and I am still going strong after 2 years. I took delivery in the USA so I presume u will have to ship it to an american address. What you have to watch is the rental fee for service that seems to vary from $12.95 to $19.95 usually cutomers pay 14.99 depending on your purchase price plan. Some had it as low as 9.95 that was a one time special and it applied only to antenna.

This unit does not work with cable in Canada because none of the providers use the cable card system.

I am quite happy witrh the service and their help phone in line is quite good.

I bought a refurb Premiere from Woot very recently, I think it was U$50 (maybe U$55) shipped to a US address. It came back under the 48hr tax exemption which is now C$800 per person per trip. :) Note that the refurbs (including mine) seem to be the 320GB HD and new ones ship with 500GB?

I assume the guide info is good for OTA, it's been pretty good on the Series 2 (cable) ones, though for example they've got the episodes of Nurse Jackie misidentified on the various M stations (note this is analogue cable on a Series 2, not OTA on a Premiere!). I'm unable to see the NF and YT apps on the Premiere (never mind whether they will play or not) and so far TiVo support has been unsuccessful in troubleshooting.

The only issue I have with the guide is quite often tv shows record when I've selected "first run only". I get repeats of certain shows all of the time. So there is an issue with the guide but outside of that it's pretty good.
That happens to me a lot on the Series 2, when there's no episode information the TiVo will record it even if the "R" (Repeat) identifier is there. On the cable units in Montreal, that means it records a lot of 30 Rock and How I Met Your Mother and Two and a Half Men on CITY from Toronto, and now CJNT, so often we'll get two copies of the same repeat at the same time. I go in and delete them simply based on being unlabelled and shown at 7pm or 7:30pm, I don't even bother checking the episode.

It's annoying, but on balance I guess it's better for the TiVo to decide what's a repeat. Though it could screw up some first-run stuff if you've got (say) "keep 10 episodes, first run only" and CJNT runs 12 unidentified repeats in 4 days! :(

=aw

If i were you, I would do a "clear and delete everything" as your unit was refurb and they may not have it done thus preventing netflix and youtube to play.

The guide is usually pretty good, and true, some channels do not provide the correct repeat flag. I tend not to select certain channels due to the.poor guide. Note that the guide is provided by the tv station to Tribune the company that Tivo is buying from.

Thanks for the suggestion. I've done that with no luck. Still get the "Network Unavailable" message (and of there's a TiVo wireless-G adapter plugged in and working).

Redid what TiVo had me do before, I enabled home applications or whatever it's called. I have downloading and sharing enabled on the TiVo site. In the first call I made, they had me disable those on the site, wait for TivoToGo status change from a,a,a to i,i,i and then enable them and wait for status to go back to a,a,a. Unfortunately it only went to a,a,i and was still there a week later. I switched it back to a,a,a but no happiness.

Guess I'll have to start a third call to TiVo. Hope this one is more like the first (understood what I wanted, even though the steps didn't fix it) and not like the second (never did understand what I wanted, I think).

BTW in blowing everything away and starting over, of course it re-scanned antenna channels. I have an indoor omnidirectional propped up in a Montreal window (just testing) and last time I got all the local stations, or all that TVFool predicted anyway (I think one's hidden east of MR). This time I didn't get Global, didn't get 35 (?), and DID get CBS and the two PBSes! I don't know why.

I think the results are roughly in line with TVFool (http://www.tvfool.com/?option=com_wrapper&Itemid=29&q=id%3d1349b8424f10c0 not my usual profile) though it says I should get NBC before the second PBS, and for some reason has Fox and ABC in yellow (attic) same as WETK, even though they're at the same location as CBS (maybe different power? I dunno).

Weird to get these additional stations and not get Global.

Thanks!
=aw

You may want to elevate the call to second level if they cannot fix it. There are no reasons why it should not work.

BTW, there is going to be a minor software version release in the next few days. You may want to register to get it first at www.tivo.com/priority

Maybe that will take care of your issue.

Thanks for the tip Andrela!

Minor update has started deployment. Ver. 20.2.1.2.

Hopefully it will resolve some of the spontaneous reboots.

I just received this update today I noticed.

This most recent update fixed the HD menu problems that appeared immediately after the previous release showed up on my Premiere unit.