Rogers has a OTA promotion? Can you point me to a link? It sounds too-good-to-be-true from Rogers.

Does anyone have any information on the pending software release for the Premiere product line? I have seen rumours on various blogs claiming that the Premiere Elite software uses both processors, and that it will be coming soon to the Premiere and Premiere XL boxes. This software is supposed to resolve performance issues (nasty green circle) for older Premiere boxes running the HD interface.

I think I'll go with the Premiere. Is my only option to get one with @$99.99 + $9.99/mos to order it from the US (sometimes I have stuff drop-shipped to Niagara Falls, NY and go pick it up but hate the drive and border) or do some Canadian retailers have it? I wasn't able to find anything on this in the thread but saw a US vendor offering it.

I do not know of any canadian official retailer that carries the Premiere. I ordered mine from a US online retailer that delivers in Canada. I am picking a second one this week as I am on vacation in Florida.

Read post 537 that I wrote two days ago. If you want further information call Tivo if you are a customer and the CSR will tell you about the update on the software.

It has supposedly started and will take two weeks to complete was the info I got from the CSR

Thank you jft436. I did see your post and I'm specifically interested in dual core support. What I know so far is that the Premiere Elite software version is 14.9, so the latest 14.8 upgrade on the older Premiere boxes may not have dual core capabilities turned on. TiVo Support didn't have any details on the 14.8 U2 changes when I called early last week...

Hi Walter I am a little ignorant of the dual core capacity. I have two tuners built into my premiere model and they are both functional and operate when and as required.

So in essence what is this dual core capacity or is this something reserved for the XL model.

Dual core refers to the processor, not the tuner. You can think of the TiVo as a specialized computer.

I've been trying to activate my Tivo Premiere box for the last 2 hours and no luck. I activated online then hooked up the box to the power, antenna cable, HDMI to HDTV and ethernet to my router. I assume my box has been updated to the latest software as it gives me the option of choosing Canada as a country at the beginning, which I do. All the steps go ok and then I am given the option of entering my 'Postal Code', so I enter the M8Z 3M1 postal code and then the 'Getting Setup Info' screen does its thing for about 3 minutes and then I get the 'Please Wait' screen and it hangs on that for 20 min and nothing happens.

Am I not waiting long enough? The screen says at the beginning the whole process should take 3-5 minutes only.

I looked at Andrewe's post #534 and he says he failed to follow the instructions for Canada setup contained here:

http://support.tivo.com/app/answers/detail/a_id/27

but I am not sure how or why I am supposed to follow those instructions (or why he did since he was able to enter a Canadian postal code) and the instructions say they are only for people that are not given the option by Tivo to enter a Canadian postal code. In any event, I thought that maybe even though I am given the option of entering a postal code I should still update the software and so I tried checking the software version by pressing the Tivo button but that doesnt work because it's in the setup screen and beeps and does nothing when I push that button. So, I am not sure how Andrewe was able to execute those instructions. Or, did he choose US as his country first (even though Canada is given as an option) then entered a US postal code, then checked the software version and updated it if possible, then went back somehow and redid the activation procedure, chose Canada this time and entered a Canadian postal code? The instructions say you don't need to do that if the screen gives you the option of entering a Canadian postal code. Anyway, I am very frustrated.

14301 is the NY Falls N.Y. zip code that gives you the same channels as the El gran Chico postal code of M8Z 3M1.
I presume you are in the GTA. If you believe there is a problem with the Cand set up use this american zip code

Make certain that you are conected to the internet and you have an IP address in the Tivo system set up menu.

There is a selection in the menu to set up you IP address on the Tivo box.

I presume that you have a service contract with TIVO??? will not work without it.

Contact 1 877 367 8486 Tivo help(toll free) ...their CSR agents are very good and they will help you with the set up.
They can tell if you are in their system.
If I remember correctly you also have to enter the Tivo box serial number in a data field to activate the system

I am somewhat suspicious that you may not have internet conductivity.

Hope some of these suggestions assist you.

Yes I did all that, am connected, am activated, have an IP address and updated the software using that US zip code. I think I'll just use that code and skip trying to enter the Canadian one.

The problem now is all my stations have severely decreased from what I got before with no Tivo box, 4 get no signal strength at all now and 2 are so low they don't come in. I guess this is due to the fact that the Tivo Premiere doesn't tune in stations as well as the Tivo HD but I never thought there would be this much of a fall-out. I'm going to install a pre-amp to see if that helps.

UPDATE: Updating the software resulted in all stations increasing in strength such that only 4 are now unwatchable.

Does the Tivo Premiere online guide not show an icon beside shows that are recording or scheduled to be recorded? I can't find anything about this in the manual or googling.

Attach
Not knowing you antennae hook up it can make a difference.
You may want to post your general location next to your name so we know where you are located, perhaps some other member may be in the same area and can assist.

I have a rotor and that makes a bit of differance. However it is a wet night that may impact upon your signals wait a couple of days and see what happens. Buffalo 49 is problematic for me . I split my signal which makes it weaker but quite often if I can not get on my 2nd tv the tivo box will not receive the signal on the main tv. There have been several posts on this site that claim the dual tuner makes the signal a little weaker.


If you are using a non rotational antenna you may want to try a slight re positioning as an alternative. I would be very interested if you find a signal enhancer or power booster that does a good job.

No it does not
but click on the program and it will show if it is scheduled to record and it will give you a drop down box record as scheduled or cancel.

The programs I like I put in season pass and it records them automatically. You have the options there of first run,
first run with repeats

I manually recorded the shows for about a week to find my preferences then I put them into the season pass feature.

Once you get familiar with the menu and the operational functions you will find it far superior to bell or rogers pvr.

It is truly an eletronic marvel in my opinion. I have only had one problem with mine, and it was a known software issue in the 8 months I have owned and operated it.

The only unfortunate part is that you can not acess netflix,Vudu Amazon and the other american apps cause Tivo has you turned off and you have a special Canadian menu.
So you do not get the full capability of the Tivo box which the American customers enjoy.

I've been playing with the Tivo all evening and I do like it much better than the Rogers PVR which I have had for about 7 years now. But I do miss being able to see that a program will record right on the program guide without having to click on it to see if it is schedue for recording. Avoiding that extra click could be enabled by a simple enhancement such as shading the box a different colour (like the Rogers PVR) or simply having a small icon in the box.

Also, I don't notice that you can go right to the beginning of a recording or to the end immediately as you can with the Rogers PVR and you have to click the back or forward key 3 times to speed backward or forward instead, which is time consuming. As far as rewind or fast forward goes they don't quite give you the speed after clicking 3 times that the Rogers PVR gives you.

When I press the Tivo key on the remote I notice that the audio hiccups a bit until the screen changes to the smaller video window. Although it's only for less than a second this is annoying and does not happen on the Rogers PVR.

I am not bothered by not having Netflix on the Tivo as I have Apple TV and a Netflix enabled Panasonic Blu-ray player. The Apple TV also has Vimeo, Youtube and other goodies. But I wish I could get Hulu, but that is not enabled on any box in Canada as far as I know (unless you use a program on a computer to simulate you being in the US). Pandora and Spotify would be nice but I have a Sonos whole house system and that coupled with Rdio ($10/mos) as a music service and that gives me everything I want.

Hopefully Tivo can further enhance the software so that the OTA reception problems are reduced further. But, I am wondering, with the latest software update is the Premiere as good as the HD version? If so, then likely it cannot be improved any more. I understand both boxes contain the same chips and circuitry that deal with reception.

Some user tips

minus button below the slow button right side of remote fast fowards in 30 seconds increments.
So you can press it several times and the picture will advance 1-30 minutes depending how many times you press it.

I believe if you hold it down it takes you right to the end of the recording try that.

Likewise the curly half circle left side below the slow button reverses it in 30 seconds increments



Upper circle left arrow button will let you delete the recording immediately it took me a couple of weeks to figure that one out.

Experiment with the buttons on the remote, you can usually advance the guide for up to two weeks before you encounter .....to be announced.
The guide can be advanced 30 minutes increments
1hr .30min increments
daily... by pressing the different buttons on the remote


You are probably aware that when you delete a program you can recover it in most instances.... if need be.

Yes pressing holding the curly button on the left will instantly rewind the recording to the very beginning while pressing and holding the (-) will instantly fast forward the recording to the very end.

And, yes, I do love the fact you can recover erased recordings if they haven't been further erased by Tivo to make room for new recordings. Makes total sense to include this feature given on hard disks when a file is erased it is only the pointer to the file that is partially erased and not the actual file itself.

So, the only cons I see with this box right now is the audio hiccup when pressing the Tivo button and no visual indication right on the program guide that a show is being recorded or will be recorded.

All in all I am very happy with the Tivo Premiere.

As for the audio cutting, you could always turn off the preview window if this could help.

I never use the FF, instead using the 30 second slide skip or the tick mark advance when need to move 15 mins or more

If you have an ipad, there is a slide bar a la Apple to move back and forth.

If you would like full Tivo Features with Netflix, Pandora, hulu plus etc, you could connect using a VPN service.

Tivo has many advantages compare to most of the DVRs on the market.

Andrela

I am aware that there are some vpn services available, but from all I have encountered so far they all appear to be fraught with problems.
The cost is excessive or in the alternative the speed is significantly slower. The slow speed is very common with the vpn service due to congestion on the networks.

I am presently using one called unblock us and it is very good I have had some slow speeds on occasion with the netflix application but generally it is very good.

Unfortunately they do not support tivo they claim this may happen in the near future as the demand increases so I watch Netflix through my wd live hub media player or a sony blu ray player.

But the interface with tivo is far superior and I wish I could use it. I did use it when I was in Florida.
I would be interested to know how well the tivo would work with a vpn. I would surmise you would have to change your postal code to american zip code which covers your reception area.
I am not bad cause I use the Niagara Falls zip code and that gives the same coverage as the postal code for Toronto that many use thanks to el gran chico.

I believe or thought originally that if I used an american zip code I would have access to the American aps like netflix etc but the Tivo picks up on your Canadian IP address.

If you look at your software version in the settings menu you will see a C beside it. The listed number on the tivo site for the current software is U so obviously they have a specific software for Canadian customers.

Jft436

I have been using VPN for the last 2 months. Although my speed is lower, it is still acceptable at 7 megabits and do not suffer any quality loss. I am using a router.

You can still use the postal code.

I am not ready to say that Netflix on Tivo is great as it has not been updated. There are no subtitle nor audio track and does not hadle very well the episodes selection.

As for the software. There is no Canadian specific version. The current version is 14.9c. The U, was a previous version before 14.9 vas released officially.