Perhaps I should withhold 25$ for my own "administration fee" for not giving out the credits within 30 days

If you got that 25$ charge that means your bill was 60 days late

You could try, the agent "in good" faith might request the 25$ to be reversed

There is no confirmation number or anything to refer to....
This is the only confirmation you get :

Thank you! Your information will be processed. You have up to 90 days to order and view your PPV movies. Please allow 4-6 weeks for the credit to be applied on your account. Offer applies to $4.99 standard definition releases only.

Happy Holidays from our family to yours!

I know that, and it sucks. What I wanted was a print out of that page just in case, as we all know it will most probably happen, i'm charged for the movies. Since it's an "on line" promotion i'm sure that most agents in the call center didn't hear about it and will say they can not do anything to apply the promo since it's an on line promo.

If that happens i'll be able to send that confirmation by fax to prove what the computer said to me, for an agent to clear it up.

Djino sent it to me already, opefully I won't have to use. Thanks again Djino!

Here's a screenshot I took if this helps you.

http://picasaweb.google.com/kbygott/BEVHolidayPPVPromoScreenshot/photo#5153149822039186146

The way Express Vu's billing Dept works we should see credits around Easter....lol
Of course, and during this time they have your money and they probably invest it and make interest on it, then 2 months later they give you the credit. Imagine the interest on 3 PPV movies times the amount of users.

Of course this is what my Dad says, he's a big conspiracist

I think he is correct, was he in the film studio when they were faking the Moon Landings too......lol, My Dad was......

The way Express Vu's billing Dept works we should see credits around Easter....lol


I just checked my bill online and my credit has already been applied ($12.99). I haven't even ordered a movie yet!!

Wow impressive, I will have to look at mine too.

sweet jesus

djino
"I guess it is christmas at bev"

I has purchase a PPV package at 12.99$ 3 days before I saw that thread...

On my bill I have a 12.99$ credit (I think it should have been a 12.99$ charge), then 3X4.99$ credit and 2X4.99$ charge...sounds like for once credits are applied correctly, even before the films are ordered!

Now that we got the credit we can choose not to order the movies and benefit from the credit. Wow!

Curious though, I know the pre-paid PPV package is $12.99, but for this promo deal why would they give a $12.99 credit? 3 x $4.99 does not equal $12.99.

If I do order 3 PPV movies, will I only get $12.99 back or will I get the proper full amount.

Oh well, I wasn't going to bother signing up, but if they are simply going to apply the credit, I'll take it.

Dosborne they gave me a 12.99$ credit plus 3X4.99$ credit...

12.99$ should have beem a charge according to me, not a credit...am I gonna waste 30 minutes calling in to say they made a mistake to my advantage? I don't think so...

Just slightly off-topic but has anyone received a credit yet for the three payperview movies from the Xmas promotion by Evu?

Just slightly off-topic but has anyone received a credit yet for the three payperview movies from the Xmas promotion by Evu?
Your post has been moved to the appropriate thread.

No, I haven't. I think I only ordered two PPV at the time, but no credit so far.

-Mike

I have, but I had to ask them to honor the offer as I was charged for the movies I ordered.

I would probably be a hard job to get those credited, since it was an on-line promotions, which most agents probably were't aware of. I sent the link to a frined of mine, usually well informed on price and promotions, and she said she wasn't aware of that and thanked me for the link.

I printed the confirmation e-mail (that doesn't have client ID or account number on it), I could look if I still have it and sent it to you if you want

You had 90 days after you signed up to purchase those movies...if you purchased after that date it's normal you didn't get the credit

I printed the confirmation e-mail (that doesn't have client ID or account number on it), I could look if I still have it and sent it to you if you want

I don't recall getting an email, but saved the screen capture ->

I mean the confirmation screen (the image you are showing us)...

After applying for the credit online, I received a credit on my next regular statement under the Adjustments -offers section titled '3 PPV Credit- Reward' for 12.99. I never did order the PPV's but still got the credit. I suspect if you didn't get the credit up front you probably won't. I know with some offers in the past the credits came through with the subsequent PPV's but this this one seemed to be a bit different.

-Carson.