WTF are you talking about? how did i lie to shaw? this is what how i got my PVR:

a) i phoned to cancel, they asked why, i said i can get a PVR from bell for less.
b) they said have you ever asked us for anything, i said "no".
c) they made me an offer, i countered and said "not good enough", they offered more services and discounts, i countered again
d) they said OK, i accepted. deal done. not 1 lie.

and when you go to any store in the world, or buy a furnace, get a transmission etc, put windows on your house, if you are getting a USED product, they tell you up front. when you get brakes done at your dealership or local garage, they put in NEW product unless they tell you. we are in the process of looking for a NEW furnace and hotwater tank, so when they come do give us quotes, do i have to ask them "is this a NEW furnace or a used one?"

i would say pawing off used product and not telling someone upfront and in advance is used is borderline fraud.

that said, i'll call them, they probably send out a tech, it won't do a thing for fixing anything and i'll be watching my refurbished pvr with problems again next week. but who knows, maybe the service call will work and/or they'll give me a new box, i figure i have nothing to lose. if people don't complain, they are never going to even try and fix the problems.
You never intended to cancel your service. What you did was go to RFD, read what other people did and then try your hand at it. As for your continued use of the word fraud, why don't you do something about it rather then complaining about it? Go take legal action. And please keep us informed when your refurbished unit it replaced with another refurbished unit. What amazes me is that you actually think you were getting a brand new unit for the price you paid. You got what you paid for. If you don't like it then take it back and quit complaining.

You never intended to cancel your service. What you did was go to RFD, read what other people did and then try your hand at it...
whatever buddy. there is no point in continuing this discussion with you. you have no idea if i was going to cancel or not. as for RFD, yes i am a member over there, like a lot of people. they offer advise on how to get good deals and it worked.

i actually would have canceled my TV servies, waited for an offer a few months down the road and then most likely came back,i do like shaw, which is why we have ALL our services thru them. we did not want to leave shaw but we would have, but didn't have to. they were offering NEW PVRs to draw old customers back, so why not offer NEW PVR's to existing customers at a discount in order to stay.

that said, i'll call again, get the tech to come out and try to fix it.

all i want is a PVR that works proplerly all the time. i don't expect to not have any audio/video drops, i just don't want them to be the fault of the PVR.

It is more fun canceling Telus then all of a sudden they match Shaws phone service if you will only switch back they even make your long distance an internet based service like Shaws. Well guess what they could have done that years ago for their DSL customers.

We just got a piece of mail from them telling us we are really valued customers...wow I guess when we were with them we were not valued customers, just suckers that fell for one of their internet packages.

I guess the heat is on and switching back and forth between Shaw and Telus for phone and internet is the wave of the future!:rolleyes:

whatever buddy. there is no point in continuing this discussion with you. you have no idea if i was going to cancel or not. as for RFD, yes i am a member over there, like a lot of people. they offer advise on how to get good deals and it worked.

i actually would have canceled my TV servies, waited for an offer a few months down the road and then most likely came back,i do like shaw, which is why we have ALL our services thru them. we did not want to leave shaw but we would have, but didn't have to. they were offering NEW PVRs to draw old customers back, so why not offer NEW PVR's to existing customers at a discount in order to stay.

that said, i'll call again, get the tech to come out and try to fix it.

all i want is a PVR that works proplerly all the time. i don't expect to not have any audio/video drops, i just don't want them to be the fault of the PVR.
I'm one of those customers that Shaw contacted to switch back. Yes, they did offer me a PVR, but it wasn't new. Did you get that? Why would they give a brand new $600 PVR to a customer? You don't have to be an accountant to realize how financially inept it would have been to continually order brand new HD PVR's from Motorola to supply to your new or returning customers while your warehouse was stocked with used units. Not to mention the customers that would then cancel the service and flip the new PVR for hundreds more. Shaw has learned from these customers and won't be gamed like that again.

Once again, if you want a brand new PVR, then go to Best Buy or Future Shop otherwise be happy with what you have.

...Once again, if you want a brand new PVR, then go to Best Buy or Future Shop otherwise be happy with what you have.

what would make me happy is if it worked properly. hopefully they can either fix it and/or exchange it for one that does, new or used, i really don't care at this point.

like everyone else, i just want HD that works properly. we don't have any audio drops with our regular PVR. they need to work on the audio and video and hardware problems and soon.

but it DID record the audio. when watching live there is an audio drop, but when you rewind the audio comes back. why did it receive it and not send it to my receiver/tv? if the box was working properly (which it should) and it receives audio signals, it should be sending them to my receiver/tv ALL the time.

i understand audiodrops that don't reach the box. when watching live there is an audio drop, i rewind it and the audio drop is still there, in the exact same place. those are not the fault of the box, but of the signal shaw is receiving or trasnmitting. i don't expect a new PVR to correct that issue.

the issue that a new box may correct, the key word being "may", is when the audio drop is recoverable.
To me it seems as if the recoverable drops have to do with some sort of buffer within the DVR. When this buffer runs out you get dropped audio until it can buffer itself again. Just a theory. I get this all the time when watching recorded programs and it drives me crazy. I believe that after paying $700 dollars for something that it should work correctly. Silly me.

I'm one of those customers that Shaw contacted to switch back. Yes, they did offer me a PVR, but it wasn't new. Did you get that? Why would they give a brand new $600 PVR to a customer? You don't have to be an accountant to realize how financially inept it would have been to continually order brand new HD PVR's from Motorola to supply to your new or returning customers while your warehouse was stocked with used units. Not to mention the customers that would then cancel the service and flip the new PVR for hundreds more. Shaw has learned from these customers and won't be gamed like that again.

Once again, if you want a brand new PVR, then go to Best Buy or Future Shop otherwise be happy with what you have.
I bought my DVR at FutureShop and when I had a problem with it I called them. I was told to call Shaw. Shaw came and replaced it with a refurb. So how does it make a difference where I bought it?

Anyone find the PQ on the Canucks gmae on CBC tonight to be sub-par?
I find the overall HDPQ on a lot of channels has improved a bit of late, bu tonight's game look like it was upconverted, but I don't think it was. It just looked really weak, with a lot of noise around the players and contouring around edges.

Maybe it was a signal issue.

WGNHD - Wgn HD Feed was much better tonight! Blkhawks vs Canucks.

Anyone find the PQ on the Canucks gmae on CBC tonight to be sub-par?
I find the overall HDPQ on a lot of channels has improved a bit of late, bu tonight's game look like it was upconverted, but I don't think it was. It just looked really weak, with a lot of noise around the players and contouring around edges.

Maybe it was a signal issue.
In Victoria the signal was great. No audio drop and no picture issues at all. Full 1080i. Guess it just depends on where you watch. CBS HD has had more trouble than any other HD signal lately. CBC seems to be very good right now. Most of the SD has also improved. Whatever Shaw has been doing in Victoria lately seems to work. From what I have been hearing Vancouver is still a can of worms with all sorts of localised signal issues. Some of the local techs hate being sent over to Vancouver because they wind up dealing with a ton of old cruft installs and angry customers in apartment buildings that just bought HD equipment at Future Slop.

How do you know if HD programming on ur tv is 720p or 1080i or 1080pÉ

WGNHD - Wgn HD Feed was much better tonight! Blkhawks vs Canucks.
I agree!

How do you know if HD programming on ur tv is 720p or 1080i or 1080pÉ
Because there is a setting that can be made by going into the settings menu on the Motorola 6412 stb. Press settings button with the stb turned off. The first field will alow you to set the HDMI or RGB/dvi to 1080i 720p 480p etc, to whatever your TV will accept. Since I have a 1080p capable LG TV it runs at the HDMI setting of the STB ...however it will not accept 480i through HDMI only through the other inputs.

There is not much resolution difference between 1920x1080i (cable HD) and 1080x720p (what cheaper "high definition" TVs) recieve. It is noticable mostly with really good HD broadcasts like the ones on Discovery or PBS. True HD broadcasts can be really good or really bad depending on the feed.

Also watched Canucks CBC feed Saturday on a 120" projection screen and the signal was definitely not up to usual standards .Confirmed this with previous weeks games which were still on the PVR. Looked upconverted ?Watched in Nanaimo

can someone kindly tell me how to find out? what is STB? step by step would be great!
TIA>

NM! GOT IT :) thanks

Cool, good to know I wasn't the only one.

can someone kindly tell me how to find out? what is STB? step by step would be great!
TIA>

NM! GOT IT :) thanks
An stb is the device that decodes the digital signal from either a satellite dish or your cable connection. There are usually ways to find out which setting the device is using for your TV.

Most expensive STBs like the Motorola 6412 and others have more than one way to connect your tv...HDMI... Red,Green, and Blue or RGB, Svideo, and analogue video "the yellow RCA connector".

If the device is connected to the TV with an HDMI cable then it is most likely a High Definition device. High Definition cable and satellite TV is being sent as a 1920x1080i (interlaced) signal. Blue Ray DVDs are the highest definition possible for the commercial market and use connections to your TV that are capable of 1920x1080p (progressive scan) signal.

If you do not subscribe to HD tv then you will be receiving the signal at 480i (SD or standard definition) and depending on your equipment it might get upscaled to 480p. 480i has been the broadcast standard for over the air television, satellite and cable TV for many years. Affordable HD tv is rather newer. Up until about three years ago high definition television was very limited and rediculous in price. Now you can get into it for well under $1500, and the TV providers have finally started to produce enough content to make switching to HD tv worth it.

I recorded a bunch of James Bond movies and Top Gun on Shaw cable 221. I could not watch a single one. Audio drop outs every minute or so. So frustrating. later that evening I saw that they were repeating the Top Gun movie so I watched it for a bit and not a single dropout (in the 15 minutes that I watched).

Very annoying :(

Anyone find the PQ on the Canucks gmae on CBC tonight to be sub-par?
I find the overall HDPQ on a lot of channels has improved a bit of late, bu tonight's game look like it was upconverted, but I don't think it was. It just looked really weak, with a lot of noise around the players and contouring around edges.

In Victoria the signal was great. No audio drop and no picture issues at all. Full 1080i.

Well, what I watched sure looked like WS SD, and I think we had that confirmed over in the "Official CBC HD HNIC Thread". If there was any doubt, switching over to WGNHD made it pretty obvious.

I believe your output signal from the STB on an HD channel is going to show 1080i or 720p even if the actual program content happens to be SD or WS SD.

I'm glad that it looked great for you.

Well, what I watched sure looked like WS SD, and I think we had that confirmed over in the "Official CBC HD HNIC Thread". If there was any doubt, switching over to WGNHD made it pretty obvious.

I believe your output signal from the STB on an HD channel is going to show 1080i or 720p even if the actual program content happens to be SD or WS SD.

I'm glad that it looked great for you.

The broadcast was definitely not WS SD... the detail was far too good. I guess that in some locals the broadcast was redistributed as sent while others were hacked.

There is one way to find out...just record it and see how large the file is. If it is WS SD then the file will be much smaller than a similar duration HD broadcast.

Somehow I do not think that CBCHD HN in Canada could get away with sending out WS SD without one heck of a lot of flack. The earlier broadcast of Toronto/Montreal was also spot on.

CBCHD HN in Canada has been very good here, there have been no audio drops or stuttering pixel men. It has been more consistant HD than any of the American HD feed of the NHL that I have seen.

Not to mention the camera work of the CBC hockey broadcast is far superior to watching American style football oriented goof-ball pan shots. With the American networks the only time you see a close in shot is when there is a fight and the camera can easily follow the action! But then again the camera work of the CBC has always been superior because of the BBC influence.

Other HD programs like the Canadian Antiques Road Show have been very good as well. CBC, Discovery and PBS have been the most reliable HD channels here in Victoria,.... at least where we live.

What Shaw does with the feed most likely varies from location to location and depends greatly on the local condition of their systems.