stryker
2007-07-23, 03:05 PM
I bought the new Samsung HP-T4264 plasma and started having issues about 45 days later. Thats 15 days too late for an no questions exchange at FShop. I had a stuck green pixel about 3 inches from the top and 14.5 inches from the left. This lasted 3 weeks during which time I was appealing and bumping up my case with Samsung to get an exchange. About the time they finally agreed with me the stuck pixel got "unstuck" and the exchange is on hold for 30 days.
In the meantime, only while viewing a pure HD signal like HDNET on Rogers Cable, I'm noticing pixels ocassionally sticking and then later unsticking. Its never the same ones. Sometimes only one pixel then sometimes three or four. It never happens during DVD play or viewing other lower quality HD signals altough I can't be sure because I dont spend a lot of time viewing other channels.
Is this normal for plasma technology? Is this something to expect during a "breakin" period and it will stop eventually? Or is this definitely a defective display that should be exchanged ASAP?
I'd appreciate some knowledgable opinions before my 30 day extension to exchange runs out.
In the meantime, only while viewing a pure HD signal like HDNET on Rogers Cable, I'm noticing pixels ocassionally sticking and then later unsticking. Its never the same ones. Sometimes only one pixel then sometimes three or four. It never happens during DVD play or viewing other lower quality HD signals altough I can't be sure because I dont spend a lot of time viewing other channels.
Is this normal for plasma technology? Is this something to expect during a "breakin" period and it will stop eventually? Or is this definitely a defective display that should be exchanged ASAP?
I'd appreciate some knowledgable opinions before my 30 day extension to exchange runs out.