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Hey all.... searched this issue up but did not find anything. After exchanging in another faulty remote, I cant get the List or the live button to work on the new remote. When I hit either button, nothing happens. Any help here would be greatly appreciated!

I had a problem with the List button once and a reset from Shaw solved it.

My problem may have had a different cause than yours but it's worth a try.

Could also be a bad remote. If the reset doesn't work, take your remote back to Shaw and they'll trade it for a brand new one - no charge. And if you have to do that, take your batteries out of your old remote because they'll just toss them if you leave the batteries in. And you'll get a fresh new set with your new remote anyway.

If none of that works then you need wiser minds than mine.

Good luck!

Hope the reboot of the STB works for you. See the following thread for additional tips.

http://www.digitalhome.ca/forum/showthread.php?t=21274

Thanks for the help guys, gonna try the reboot of the STB and see how it goes!