: Rogers Remote Control Programming, Problems and Frustrations!


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57
2007-04-06, 05:49 PM
When you programme the remote for the TV, does it turn the TV on/off? If not, it's not properly programmed, or the incorrect code has been used.

the ABC buttons can be used in the IPG for browsing, changing the date, etc. Also, this remote is used for the DVR, where the ABC buttons are used all the time in recordings.

jordangreene11
2007-04-06, 05:53 PM
yeah it turns the tv on and off, and the volume when i want it to, and ive tried every code in the book, and "search for codes" also. did i hear mention of a site with some extra codes in it and would this be any good for me ?

Paolo
2007-04-07, 09:55 AM
i have the same remote as the remote in question here...and i am pretty exhausted with trying to figure it out. first of all, i cant change the channel on my tv on this remote, i have to use a seperate one. i have an older tv, jvc - dont know model #, but it is not that old, all other remotes work. to play dvds, i go to channel 91, for video 1; 92 for video 2. but since i cant use this remote, it is frustrating. ive looked in the book and tried to take off the default code which prevents changing tv channel, and the code goes in correctly, but nothing changes. any help ? please ? also could someone explain to me why my box is so slow, ie loading TMN menus, when the box is virtually new ? my friend has one almost a year old and soo much faster. oh and also, what the hell can you do with the A, B, and C buttons. :S
I have the same set up as you, Scientific Atlantic Digital Set Top Box, and a JVC 32 Inch NTSC Television set. I have successfully got my remote controler to change my TV Chanenls when its in "TV Mode" but when its in Cable Mode, it will only control the Volume, but it does it strangely and I have yet to figure out how to shut this stupid POS God Damnit feature off.

Programming Channel Control Lock
By Default, the remote control's channel-control capabilities are locked to the cable converter. The Affectid keys are 1 to 0, CH+,-,Enter and Last. This qull guarentee that you do not in avertently change a channel on your TV or VCR However you can deactivate this feature to allow full acces to these keys in the TV nd VCR modes.

On the Remote Control, press CABLE once, it will blink once press and hold SETUP untill cable blinks twice. Enter 973, CBL will blink 2ice.
PRess CH- once, the CBL will blink 4 times, there you go, its done.

jordangreene11
2007-04-07, 04:38 PM
thanks man, ive tried that, but i will try it oncee more just to be sure. if it dont work then screw the thing. ok so i just tried it, and it definetly does not work. sucks. its a shame because i love this remote and everything else works perfectly.

57
2007-04-08, 12:43 AM
I programmed one of the new remotes for a client today. No problems whatsoever controlling volume, doing volume for TV or volume on another device and also set up the master power for several devices. (Did TV first to make sure it worked, then did the Audio for his AVR and set the AVR for master volume)

Make sure that when you press the "setup" key that you hold it long enough for two flashes of the previously selected device. This means you have to hold setup for about 5 seconds or so.

Try reading the instructions to another person, while they perform the programming - this procedure sometimes aids in getting it done in a different way, especially if you've tried it yourself many times.

kingpin111
2007-04-08, 08:32 PM
In response to the OP's question, I had a similar problem with the new remote right out of the box.

When I pressed the volume button the tv button would flash twice.
So I called rogers and talked to the tech dpt. May sound stupid to call up with a question like this but I was really frustrated.
I wish I could reiterate what he had me do to the remote(some kind of setup) but whatever it was it worked.

So give Roger's a call, talk to their tech dpt. and maybe they can help.

Mike

Paolo
2007-04-08, 10:09 PM
Thanks Kingpin111, since its a Holiday (btw, happy easter every1), I will not bother to call Rogers tonite. I will, however call them up tomorrow morning while I am at work. Perhaps I can take my Rogers Atlas DVR/PVR remote control with me to work too even though I can not test it with an actual TV set, I can atleast Enter in the codes as I am speaking to the Rogers Cable representative. I will give it a try tomorrow, if time permits.

Paolo
2007-04-08, 10:31 PM
Paolo, can you share the code to completely reset the box?

I hate the music button - one, there is no channel 700 and two, I've hit this button a couple of times accidently while operating in the dark and the channel changes.

While I likely would prefer to have them erased, do you know the code to allow us to put our own channel for the music and rod buttons?
Factory Reset
This reset will delete all macros and keymoves and reset device codes to defaults.

Press and hold the "Setup" key until a device key blinks twice.
Type in the code 981.
If successful, a device key will blink FOUR times.
Also code 982 will unlock your remote from your previous cable box

Paolo
2007-04-15, 09:26 PM
Rogers was of little or no help over the phone. They basically re-stated the same section of the manual that 57u was trying to tell me, even though this "seems" like the right code to use to fix it, it did NOT.

Also, Rogers VIDEO was of no help either, a power outage in my area has caused their systems to be un-operational thus they have big signs on their doors stating they can not do exchanges on hardware untill the system is back up, this includes my remote control. I will try to go back when the philipino guy is working, he will probaly take one out of a returned one and compare it to mine and put the wrong one back into the box *cough* accidentally *cough* so i will not realzie untill I leave the store that my remote control is a new one.

Paolo
2007-07-13, 06:10 PM
Update: Got my Remote OTC'd at a Rogers Plus (formerly Rogers Video) store the other day. Brand New Remote control, programmed in all my codes, but what do you know? the volume controll still does that, 57U, your advice was good but the remote is designed like this no way arround it, supprisingly no one else is complaining about it, maybe they dont know about the volume flaw?. I now need to resort to JP1 programming to fix it.. I have to spend a little extra money now eh?

morpheus123456
2007-08-07, 07:15 PM
hey I saw in this thread that someone mentioned the rogers remote can be used to change channels on the tv not the dstb - how do you go about doing that? ive programmed my converter with 991 to control features like power and 993 for volume how do you make it override the channels?

meant to ask for a 3 button remote if its possible the 973 code doesnt pick it up

57
2007-08-07, 07:53 PM
Firstly you need to programme the remote to control your particular make/model TV (which you don't mention). The instructions to do this are in the operating manual for the remote, along with the codes for the various TVs.

Once you've done this (if your TV is in the list) you then simply press the "TV" button and it will change the channels on the TV and then go back to "CBL" to control the STB.

I don't believe you would ever set the remote so that the channels for the TV would "override" the STB because then the STB would be useless.

morpheus123456
2007-08-07, 08:09 PM
useless boxes hehe, i need to be able to use all features for all devices is there a way to go about unlocking the 3 buttone remotes? (ER1)

and i have a GE TV the codesare programmed in controls the power, volume mute, ive tryed it on other tvs as well the channels never override

morpheus123456
2007-08-09, 12:58 PM
sogiven the lack of reply is that to say that the 3 button er1 can not be unlocked from the cable box?

57
2007-08-09, 01:58 PM
As indicated earlier, IF you have programmed the code for the TV correctly into the remote and if you press the "TV" button, you should be able to control the TV channels.

Some codes may operate only one or two functions of the TV, like power and/or volume. If it doesn't control the channels, then try the next code in the list in the remote control operating manual until you find a code that does what you want.

Not all TVs are programmed into the remote codes, therefore you may find that none of the codes do what you want. In that event, you may wish to swap out your remote for a newer 4-5 button remote which MAY have the code, or purchase something like the Harmony remote.

PS. the "code" that I'm talking about above is from the list of codes you need to programme into your remote for each device you want to control (this list is usually at the end of the remote's operating manual. Do not confuse the device code with the function numbers that are used to programme how the remote functions.

PPS. A lot of the remotes that Rogers is now distributing come preprogrammed with a universal code which controls functions like on/off and/or volume, however, this universal code is not capable of other functions for various devices. To utilize the remote for those other functions, you need to programme in the specific code for that device, be it a TV, VCR, AVR, etc..

homer_j
2007-08-14, 02:50 PM
Hi all,
I don't want to hijack this thread, but since we are talking about remote control frustrations, here is mine:
When I purchased a new HD8300HD in July 2006, I received Rogers newest remote with 5 functions, along with a Setup and power button on the top.
Anyway, when I configured the remote to power up/down both the TV and STB, it turns on the TV first......WAIT 1 long second........turns on PVR.
Can that PAUSE be shortened???
My wife always turns off the TV and puts away the remote without waiting that long 1 second. Hence, TV is OFF, STB is ON. Same thing happens in the morning when I try and sleep in. TV is turns ON, STB is OFF.
HONEY..... TV doesn't work!!!!!

57
2007-08-14, 03:02 PM
It's always important to point the remote at the devices until the functions are all complete - try to explain to your wife that this takes a second. (some people press the button and move the remote so that the IR signal doesn't get to the various components) I don't believe you can reprogramme the pause.

What you could do is programme the remote to affect the TV only with the on/off function, leaving the STB on and that should eliminate the pause? There is not a significant difference in power consumption between on/off (5-6 Watts).

Edit - I just realized that the STB may power down automatically in the early morning. If yours does that, then the above suggestion will not work, since you'd have to power on the STB...

d2e8b8
2007-08-18, 11:06 AM
I connected a low powered lamp to the aux mains out of the last device to switch on or off and just asked folks to keep the remote pointed in the direction of the tv until the lamp comes on or off. Since then the problem of the remote being put away before all the switching completes has gone away. The visual indicator (the lamp) works great in our house.

If the lamp is being connected to the STB you have to program the STB to switch the aux mains out with the STB (I think it has the option to be always on which would defeat the purpose).

Actually, it looks cool to have the lamp switch with the remote and impresses the kids.

Paolo
2007-08-19, 01:01 PM
nice. The problem I generally have in my Parents household is the STB turns off but the TV stays on. Our SDTV tv set has a black screen when the STB is off, you can not even tell its on unless A)you look at the power indicator on the tv front panel, or 2) you hear the very faint CRT tube high pitched wine, which no one seems to be able to hear in my family except me.

One time my mom left the TV on for in excess of 12 hours with the black screen, and she did not know it was on, she thought it was off. Weird.

Wayne
2007-08-20, 11:23 PM
I connected a low powered lamp to the aux mains out of the last device to switch on or off and just asked folks to keep the remote pointed in the direction of the tv until the lamp comes on or off. Since then the problem of the remote being put away before all the switching completes has gone away. The visual indicator (the lamp) works great in our house.You can also set up your box so that the LCD is blank when it is shut off - i.e. no time or channel number. IMHO that makes it pretty obvious when the power is off.