2007-01-03, 08:15 PM
Last night I tried to record The Princess Bride in HD. For some reason the recording is only 54 minutes long (it should be around 2 hours) - it shows the green bar for only part of the program with a red bar for the rest when you try to FF or press play.
Has anyone experienced a problem like this before where only part of a show records? Note that there were no other recordings to cause conflicts and my box is only about 45% full, including my external HD.
Other recordings later in the day seem to be okay.
2007-01-03, 09:25 PM
This is a know bug with the SA8300HD. It happens to me (& a lot of others) fairly often but I also have an external hard drive that seems to make it worse when it starts to get full. Since Sept recording Fox 531 has been causing recording glitches & I think there is also now another similar bug that is causing recording issues. I do not record Fox 531 but still have some of these glitches. I have a ticket open with Rogers on it. Hoping that the rumored soon to be deployed software upgrade may improve things. You are best to do a cold boot (unplug) every so often to reset the set top box. Then say a prayer to the 1:88,1:89 software gods.:rolleyes:
2007-01-03, 09:29 PM
This was on HD Mpix which is, I believe, 540.
2007-01-03, 09:56 PM
Recording Fox 531 can cause glitches of recordings on other channels. Rogers usually suggests exchanging your 8300 when you tell them about bad recordings. To me this is a last resort to be done only if rebooting doesn't help enough for you to live with this annoyance.
Wayne, the partial recordings can also be caused by low signal strength. I can't remember if we've already discussed this issue with you or not. See the Digital Home FAQ (under help) "Tips for SA STBs".
However, please heed the reboot advice (unplug, replug) if you've recorded any programmes on Fox Buffalo, as this impacts the behaviour of the STB on other recordings.
2007-01-04, 12:34 AM
I can't remember if I have ever recorded on Fox Buffalo - I don't think so but it is possible. I had problems when I first got my 8300HD a month ago that were symptomatic of low levels but a Rogers tech measured it and said everything was fine.
That being said, I have split the signal as it drives my SA8300HD plus a SA3200 that is dedicated to my HTPC but I haven't had any low signal issues - i.e. channel breakup on certain HD channels. I will try the power cycle. These sure are finicky beasts - I really wish that I could record all HD channels on my HTPC!