: Problems with Accesscomm's NBC-HD feed on Nov 30?
2006-12-01, 09:44 AM
I had 'The Office' and 'My Name is Earl' PVR'd from last night on the NBCHD channel, did anyone else have problems with the audio and video cutting in and out with lots of artifacting, also the picture seemed really 'jerky' as well?
I am trying to figure out if it was the originating broadcast, Access, or something wrong with my DCT3412?
2006-12-01, 11:02 AM
Yes...it was horible!
I PVR'd Earl, The Office, Scrubs, and 30 Rock...all of them had audio drop outs, video drop outs, and switching back and forth between HD and SD.
Sometimes I wish I still had analog cable and a VCR.
2006-12-02, 09:41 PM
And ER was entirely in SD. Sometimes I think we were better off with WGRZ Buffalo -- WDIV-DT is brutal for a top-ten market. (KING was great, except for being on Pacific time.)
2006-12-03, 01:01 PM
Yes same here, i noticed there has been audio problems and glitchiing as of late.
2006-12-13, 09:43 AM
All my Access HD channels have been brutal lately. But NBC is by far the worst. I've missed "Heroes" every single week because of dropouts. I decided to start recording the Global feed too and it drops out. You know it's bad when Bittorrent and Newsgroups are more reliable than the cable.
The Detroit feeds are the worst. Bring back Buffalo PLEASE! Not that I watch local Detroit news, but I have noticed that the Local 4 news on NBC is in standard def and they stretch it to make it look widescreen. The local Detroit ABC news is actually HD so obviously they are doing this to try to compete, but it just shows how clueless these affiliates are about HD.
I've usually have a guy from Access out every few months to check my signal but I'm getting tired of complaining. I'm in a townhouse and he said the signal is often weaker in buildings with multiple residents. They said the dropouts are sometimes their fault and sometimes the fault of their provider. He said they just pick up the feed from somewhere else and don't have any control over it. Either way, it doesn't work very well and I'm getting tired of paying for channels that never work.
2006-12-18, 07:42 PM
I received a call from Access today regarding the large number of dropouts on their HD channels. They say the problem is widespread and they are in meetings trying to figure out what is going on. Right now they are just collecting information to diagnose the problem. They don't know if it's from the source, with their network, the cable boxes themselves, or the software that runs them. She seemed genuinely concerned and said someone may be contacting me to get more information. Right now I would encourage everyone with problems to email or phone them to let them know what is happening.
2006-12-18, 11:47 PM
The Detroit feeds are the worst. Bring back Buffalo PLEASE!
Woah now! Let's not go too crazy here! :-)
I agree there have been issues lately but I hope they can just straighten it out and not resort to the Buffalo feeds. As I recall those were rough.
Ideally, we'll just the long overdue time shifted channels by the most recent promised date. Then when east NBC is messed up, there is still a chance to catch the west feed.
2006-12-19, 08:50 AM
Just how much more will it cost us to get a decent feed of a program?That we paid for in the first place,by buying the eastern feed time zone channels.
2006-12-20, 06:54 PM
Just thought I would pass this along, I am in Saskatoon for the holidays and my father just bought an HD TV. The guy from Shaw came to hook up the cable box. I told him about the problems with Access and he said he hears that all the time about Regina. He said there is not enough bandwidth. It was his opinion that because the market is much smaller than Saskatoon and less dense, the costs of upgrading the network are prohibitive for an operation like Access. SaskTel Max, by the way, has even less bandwidth and he spends a good part of his day hooking up Shaw boxes because they have just cancelled Max. Shaw, being a much bigger company, has much larger pipes, so to speak. They own a good chunk of the available bandwidth through their companies.
Of course, take all this with a grain of salt. He is obviously going to say good things about Shaw because he works for them, but it does provide some insight into the larger backbone technological issues that Regina faces.
As another side note, I was getting more than 900KB/sec download speeds from Shaw today and when I'm in Regina I max out at about 620KB/sec.
2007-02-01, 05:25 PM
With today's launch of the new HD channels, I noticed that 501 NBC HD from Detroit has been replaced by the Boston affiliate. Hopefully this will address some of the serious dropout issues on this channel. Not to mention Boston is a much nicer city than Detroit. ;)
2007-02-01, 11:19 PM
Blizzardguy - I hope for your sake the NBC feed is better. But here so far the NBC east feed has been replaced with with garbage grade simsubbing. Big chunks of programs are being clipped off and corrupted. The picture is noticeably inferior to the former feed.
2007-02-02, 09:58 AM
I retract my earlier post about being happy about losing Detroit. I was happy until I realized that they would be substituting the lousy Canadian HD signal over all the channels. I completely agree that if I wanted Bell, I would get Bell. To be fair, Access has an obligation mandated by the CRTC to substitute a Canadian feed if there is one. This has been the case for years and it's a terrible failure. I would check out the story on the front page of Digital Home for a six page story (http://www.digitalhome.ca/content/view/1698/1/) on this useless practice. And the response by the CRTC (http://www.digitalhome.ca/content/view/1700/1/).
The Canadian feeds are much more compressed than the American signals. ABC in the U.S. looks amazing as they broadcast full 1080i. You can bet no Canadian network does that. The Canadian feeds are 720p at best. Often in stereo rather than 5.1 surround. This is outrageous and they are ripping us off. Not all HDTV is created equal and the fact that the government is denying us choice is certainly not in the spirit of a free market. Add in the fact that we currently have NO deadline in Canada to move from analogue to digital and you see why we are so behind the rest of the world.
As I have told Access many times, I will cancel my cable if these dropouts continue.