Did you have anything plugged into the front panel input at the time??

Well, I've had BC for about 5 days now and so far I've had three solid lockups. Always the same, I'm sitting on a channel, go to change channels and nothing happens. It stops recognizing commands from the remote and from the front panel. The current channel continues to display normally however. The only solution is a reboot. I've had no other strange behavior with BC however.

When I was initially upgraded to BC, I did do a power cycle. Seems they're never going to get this right. I didn't have this many lockups with A8 but did have other strange behavior.

-Mike

When I was initially upgraded to BC, I did do a power cycle. Seems they're never going to get this right. I didn't have this many lockups with A8 but did have other strange behavior.

-Mike

After my experience with the same problems, I'm going to do a factory reset this week - without preserving any recorded programs. Some have suggested this will eliminate any corruption in the programs recorded before 00.BC. Hope it works!
BTW, I've noticed that there are fewer lockups when I change channels using the IPG instead of habitually pressing "Favorites" or "Channel + - "

I'm getting the same thing too... I've had 4 or 5 total lockups since getting the BC code last week. The unit just freezes up. The clock will get stuck on the time that it froze or the channel number will stay on if the freeze happens while I'm changing channels. Other than this lockup the unit works great with BC

i have had a couple of lock-ups too. something seems to go wrong prior to the lock-up. it starts to behave in an erratic fashion. by that i mean the recorded program will start cutting in and out periodically on playback. changing channels no longer works when you select the channel from the guide. Other than this problem, the machine I think works much better than the A8 version. The bugs are not all gone, but they are better. Some of the new bells and whistles are nice too.

I also find the fast forward is faster than it used to be, but now they have gone too far the other way. it used to be quite slow. now if hit the fast forward button 3 times it zooms right to the end of the program. hitting it twice is usually where i set it now. or if it is a 30 minute show, hitting FF once is usually enough speed.

let us know if doing a complete factory reset helps.

I should add that my lock ups have all occurred during live tv, not a recorded program.

-Mike

Just had another lockup and it happened when I went to try and watch a couple of recorded shows I had left over from Dec. 6th and 7th. If I recall some of the other lockups occurred when trying to watch some old recordings. All the shows that I had recorded before the BC update are now deleted from my receiver so now I'll see if I get anymore lockups.

Did you have anything plugged into the front panel input at the time??

Yes, I did. and the source was active. Tried it a few times with different sources.

...I also find the fast forward is faster than it used to be, but now they have gone too far the other way. it used to be quite slow. now if hit the fast forward button 3 times it zooms right to the end of the program. hitting it twice is usually where i set it now. or if it is a 30 minute show, hitting FF once is usually enough speed.

Well some show are 30 minutes, some 1 hour and some 2-3 hours, so having a varied assortment of FF/REW speeds seems to be just about right.

It's a matter of choosing the appropriate speed for the length of program..

Perhaps either of the nifty JUMP features would work better for you.

Have you tried them BOTH? The 1-99 + JUMP and the INFO 2 JUMP to??

I might be the only one seeing this bug, but it is major and pretty annoying. While changing channels the first time(via Guide, Up/Down Channel or by entering the channel #), the channel number changes but the tuner still displays the old channel. If I change the channel to another one, then the channel# changes and the tuner displays the new channels. For example, if I am on 280 and want to go to 285, the channel displays 285, but the tuned channel is still 280 (and the Sat goes to RED). Now if I change the channel to 290, then the channel displays 290 and the tuned channel is 290 (and the Sat goes back to GREEN).

I have tried resetting the box, power down sequence, deleting all recorded programs....but no change...

The above happens for EVERY alternative channel. This started today after I was trying to view an Advance Recorded PPV movie....which was giving me some trouble...the only way I could view the movie was by tuning to the specific PPV channel where it was recorded....only then did it started playing....this seems to be another bug.

I will call *C tomorrow..........

I've seen it several times.
Since it not as fatal as it used to be, I don't get all worked up over it.

I agree, it's bloody anoying, and when you call, hopefully they will come clean and at least acknowledge they are aware of it and provide the usual promise of fixing it in the next release.

It acts like they made changes to the code to make workarounds to try and fix some tuning problems and either made it a bit slower or a bit worse on occasion.

With many of the other things improved or gone, now would sure be a good time to do an overhaul on the tuning code. Get rid of some of the patches and redo it right.

i have had this bug show up a few times too. all-in-all i am pleased with the latest BC code though. i can live with this bug. The 20+ bugs that were in A8 I could not live with. Tonight my machine encountered another problem. i recorded a show that abruptly ended after only 6 minutes for some reason. it was a 30 minute show! when i tried to play it back, my machine locked. a blue screen came up with StarChoice across the top. my satellite light went red. I had to reboot. After rebooting, i tried to play that show again - same thing happened. it locked up my machine. The 3rd time i deleted the show and have not had any more problems.

I don't know what caused it, but that is the first time that happened.

Like I said I am quite pleased with the new code. I wish it was working 100% but this is a lot better than A8.

Do you think they'll be fixing some of the bugs in BC and mass releasing a newer version? Or was this limited-release excercise just to figure out which bugs do exist?

I've seen it several times.
Since it not as fatal as it used to be, I don't get all worked up over it.

I agree, it's bloody anoying, and when you call, hopefully they will come clean and at least acknowledge they are aware of it and provide the usual promise of fixing it in the next release.


I called *C and they indicated that they have been having this problem with all Receiver types....and the solution is a Factory Reset. I did a Factory Reset and the problem seems to have gone away....for now.

Another issue I was seeing concurrently was when I was trying to playback a recorded program....it would not play at all and automatically tune my to channel 200. I will check if the Factory Reset has cleared all of this. BTW, the Factory Reset that I did was with the Erase Hard Disk option, just to clear any old A8 recordings.

Do you think they'll be fixing some of the bugs in BC and mass releasing a newer version? Or was this limited-release excercise just to figure out which bugs do exist?
I would hope they complete the full release of BC to all the masses, since, inspite of falling short of perfection (ha ha) it seems to be better than A8 and a new release to tackle even a 1/2 dozen semi-major bugs will take a couple of months to design, build & test.

Based on past release, A4 to A8 comes to mind, you can't just crank out a new version overnight. You spend several weeks coding out the bugs, some time checking it out, some more time in a field trial and THEN us poor suckers get it.

If everything went as planned, all the bugs we are calling in about should already be known. A good test cycle should not have any surprises when customers get it. They just have to decide, will most people find it an improvement. If so, send it out, go on to the next build and work on those bugs that are known. Otherwise we would NEVR have a release, since no version would ever meet everybody's criteria. Small constant improvements like a good diet plan are the correct way. Although someone posted that's not always the case for our friends on the other side of the fence. Seems they like to go backwards quite often.

I was fast forwarding through commercials the other day (recorded with BC)and it was jumping all over the place...I tried to rewind and it bounced around to the point that I didn't know where the heck I was in the program (at one point it was 30 minutes ahead). A8 never did this.
Also when I did press play to stop FF or RR it stopped at a totally different place in the program...I finally used the jump ahead feature instead and it worked better. Like I reported earlier the FF and RR speed does not remain on the display anymore...is this a common glitch out there?:confused:
Dan

Hi Dan,

Yes this is a common glitch. The FF 0, FF 1, FF 2 only blinks for a second and then disappears as it is over-written with the channel.

Yep, one of those fix 2, break 1 sort of things.

The little icons on the R.H.S. of the browse bar are OK though, try looking at those until they can fix the clock display timeouts.

let us know if doing a complete factory reset helps.

Did a factory reset on Wed. morning, erased everything. On Wed. evening, machine froze up again. Called *C, who suggested another reset. TSR then realized I had not turned off the LOD (Live Recording to Disc), which I did and set up another factory reset. TSR said to hit "Enter" and pull the AC power cord simultaneously, which I did. Plugged unit back in - NADA! No power, no lights no nothin'!

I now have a NEW DSR530 thanks to my friendly dealer, with 00.A0 software that will be updated over the next week or so - maybe all the way back to 00.BC - only Motorola knows for sure....
After all this, I really miss the 00.BC update in spite of its shortcomings. I won't be around the place for a week, so will see what's up on Jan 7.

to tell the truth, i have never had any success with the dsr530 and factory resets. maybe for the very odd person it will work, but for the most part the problems with the unit are software bugs and resetting the machine does not fix the bugs in the software. I have had 3 or 4 factory resets since I bought the machine and they have not helped at all. They have only caused me to lose time having to re-program my settings back into the system. I have to wonder if the CSRs are using the factory reset as a means to pacify the customers. I can't be sure, but it appears that way from where I sit.