Still freezing, mostly on CTV HD.

Same here. Sucks.

I read a thread on the 9200 talking about freezing issues lately on CTV and CBSE. I too have noticed this on my 6100. Last night I must have had 15 freezes in last 1/2 hour of CSI Miami.Interestingly it was not being simsubbed with CTV. Same freezes on Nip/Tuck on Sunday night. Sunday afternoon I saw a number of them on CBSE for basketball but none on CBSW. NBC for golf was freeze free. CBC and TSN seem to be almost perfect. This is getting extremely annoying. Just as you start to think maybe this issue is gone it rears its ugly head again. Anyone else seeing this? I am trying to figure out what makes some channels fine and others almost useless. What can be different between them? Anyone have any ideas?

I'm getting freezing quite a bit on CTV.
Options?
Complain complain complain.

Personally Shaw is doing some things in my area (supposedly) this summer so I'm going to reexamine them in the fall and approach them for incentives if the 6100 freezing isn't resolved by them.

My honest opinion is that the 6100 is junk and shouldn't be sold, they know they have a problem and obviously can't fix it.

I had the 6100 for over a year before the freezing started. It started after a software upgrade, so the unit's hardware is not the trouble, its the software. Bell are a bunch of idiots and don't have a hope in hell of fixing it.

It's too bad because before the problem started for me, I was very pleased with the 6100 and the HD quality on BEV. Now I don't even watch the HD channels anymore, because the freezing just bothers so much when it happens, that I stop enjoying the program I'm watching.

WW

Lodge a complaint with the Better Business Bureau.

BEV is just hoping that we will all just go away!!

My 6100 has been relatively freeze free for some time now. Other than some isolated instances when it seems to go back to its old self.:mad: Mostly on CTV and CBS east. However I have started to notice "juddering" happening more frequently. As if frames are being dropped. It is nothing too dramatic but if you look for it it is there. I saw it watching The Masters on TSN yesterday and TSN has always been my best channel in terms of minimum problems. I also saw it on Fox and Global. Not enough to be a major problem, like freezing, but it is there and I don't know that I had noticed it before. Anybody else seeing it and if so can it be corrected or is it another quirk with the 6100?

I used to get juddering most noticeably on my 6000, but it was evident on my 6100 from time to time.

If you've already reset the box (press the power button on the unit for about 10 seconds) and this doesn't make any improvement, call in and have them 'hit' the box and that should fix the problem.

Hey aud thanks for the tip. I will try it. Have you made your switch yet? If so how has it gone so far?

Thanks for asking.

THe switch has been done and overall I'm very impressed with the outcome. Here in the de-Forested City, Rogers does not simsub (so far).

Plus the addition of AMC and TCM has been great. Haven't had a chance to watch much Showcase HD or Nat Geo HD yet, but the Detroit HD feeds have a noticeable improvement of the black level over the Boston signals and apart from a very few macro-block glitches, its' been very good.

The first bill however was a mess. They did not have any record of the Winback arrangement, charged me for almost 3 mos of HD-PVR and HD-stb rental, did not discount the sub price as per the agreement and have yet to recognize that the rate I was offered (and thankfully have a hardcopy of) was lower than that advertised.

I called back to get most of it straightened out but getting my first bill for just over $250 was not a great way to start off this new relationship.

The one downside is that my 36" Toshiba HD set (CN36X81) does not have a vertical compression setting, and from what I've learned,Rogers boxes do not offer it (whereas both my 6000 and 6100 did, so I have to try to source an outboard module to be able to watch HD on this tv).

Oh well, win some lose some. But HD does look magnificent on my 57" rptv.

I purchased my 6100 receivers (yes I have 2) for my plasma TV and my FP screen. Both have been freezing since May 2005. Fortunately I have bought a 3 year extended warranty on these. Has anyone had any success with any other HD receivers that I can replace these with? I don't really need a PVR, but if they are stable, I will get them. Otherwise, I am calling this week to cancel my HD subscription and TMN/MPIX packages until there is some sort of resolution to this huge issue.

I have had my 6100 since last October. When I first got it the freezing issue was so bad they replaced it within a couple of weeks. The new one wasn't much better. I asked the same question as you re the 9200. No one answered one way or the other. As far as I can tell, from reading other threads, it is better than the 6100 in terms of just watching HD tv but it has all sorts of other issues when it comes to recording and playback. My 6100 has for the most part been fairly reliable since January. Certain channels, ie CTV hd are the worst. Some people speculate that has to do with the souce. Whatever the reason I don't have any confidence in Bell's ability to fix the issue or even really address it. Bottom line is read the threads for other providers and it would appear HD tv is not the most reliable thing right now period. As much as it would give me great pleasure to tell ExpressVu to take a hike I am not certain the replacement would be any better. I dealt with 18 years of crappy Rogers signal strength, and numerous service calls telling me that was the best they could do, before switching. I doubt they would be any better. As I have said before I think OTA is the way to go but it isn't perfect either.

I think Bman has it bang on.
THe 9200, as far as I know, dosn't have the freezing issue but has other issues., search around the forums.

It's up to you how much of a hassle you want to endure, make no mistake that Bell has endless patience and can outlast anyone.
I'm sure they'll replace your receiver, possibly several times, but in the end your the one who has to endure the inconvenience for an issue Bell simply can't resolve.
Personally, I wouldn't pay extra money to upgrade to a PVR just because Bell's 6100 has issues.

I've had it...my patience has run thin. It may be time to consider some legal action in this case. Possibilty a class action suit of some kind. This company cannot continue marketing this product without mentioning the problem that has come up. We have the proof in this forum that sometime is wrong with the Bell HD system. The freezing problem during Lost tonight was brutal and the people at the call centre haven't got a clue about what's going on. Or maybe it's just time to consider Star Choice.

the freezing was bad tonight during Lost, I agree. I'm sure the problem is CTV. I rarely have any freezing during non Sim-Subbed shows on CBS networks.

The worst tonight was when CTV started Sim subbing American Idol. Made my received freeze up totally twice. The second time just before the final results. By the time I reset everything the results were announced and I have no idea who got eliminated, but from the final song being sung by everyone I assume they all got a pass this weekend.

This SimSubs and inferior quality CDN broadcasters is getting me to the point of considering cancelling my subscription and going strictly OTA.


If anyone starts a class action...sign me up, I pay over 100$ month and this is totally unacceptable.

I also find that CTV is the worst for freezing, making me think it is something on their end, not Bell's.
Being honest, I have to say that my freezing has reduced significantly in the past few months.

Poncho, in the spirit of their charity show they didn't cut anyone, 2 will be cut next week.

When 24 was on last night, I was watching the Fox feed and it was running fine. When Global started with their simsub after the first commercial break, there were about 4-5 "1 second jitters". When I watched the later run of it on FOXHDW, it didn't freeze at all.

I wonder how much of this freezing problem really is the 6100, or is it the broadcasters?

If you continue to have problems with the sim-subed channel.....why keep on watching it. Try the Canadian channel as my impression so far is that it has fewer problems with glitches, blurps, etc. For example the switch on CSI is noticeable on the sim-sub channel but is seamless on the CTV HD channel.......(the change occurs during the music intro/credits or at the first commercial break).

The problems with HD simsub switching are common to all EV HD receivers. I suggest you file a complaint through the CRTC.

Correct me if I'm wrong... but was there an announcement made by the CRTC that The signal(video and sound), if simsubbed, should be at exactly the same quality as the original signal is ???

If so why we still have poor simsubbing from canadian provider.... Does the CRTC have give penalty to Global, CTV and others that do bad simsumbing ???

The CRTC seems to be fast to ACT when something attack directly our politician and the companie is small...but not so fast when big corporation does something wrong !!! aren't they suppose to be objective ...

It's hard to be objective when your bosses are receiving huge political donations from the companies breaking the rules. Welcome to the Canadian political system. :rolleyes: