90% of all Orders have the wrong Hardware listed on them so I am never surprised by anything Bell CSR's tell Customers.

Very good point.

Hey all,
Having some trouble with an install of a 9241 and upon calling bell 6 times has pissed me off more 'cause no one there can help and there are no technicians in this remote town of ours. There are two dishes on house, one pointed to 82, 100% signal and one to 91, 78% signal. One cable from each dish comes into a sw44, port 1a is plugged into inserter and goes to sat. input 1 on 9241, port 2a goes to sat. input 2 on 9241. We get excellent signal quality but after doing switch check numerous times we get an error and reception is not verified.

Do we need to even use the sw44? can we just run a cable from 82 and 91 directly to the reciever? I've been told that we need two cables coming from 82 and 91 to the sw44 in order for it to work, true or false?

Any help would be appreciated!!

Thanks.

Your problem is that you are only running 1 line from each LNBF. Run 2 lines from each LNBF, to the SW44's Inputs and then from Ports 1 & 2 Output to the 9241.

Alternately you could scrap the SW44 and get 2 x SW21's, as these do NOT require any external Power Supply so they will save a few dollars in Hydro. Of course this option is only viable if the 9241 is your ONLY receiver.

Thanks Pinza I'll do that.

I tried this with my own setup,two 6141's using the sw44, two feeds from each dish going in to it and one for each receiver coming out. Never had any luck at all so I used two sw21's.
Is there any advice or tricks to get this sw44 working properly for my buddy?

Thanks again

Just run the extra lines from LNBF to SW44, thats all it needs.

Ok, thanks.

My wiring closet is full and I need to free up some cables. I subscribe to the Bell system and have two 9242 receivers. They are fed from dual legacy LNB's through a SW44 switch to the receivers. (Thereby requiring four cables through the closet) One receiver is fed through the SW44 power inverter while the other has an inline power inverter. I want to replace all of that with a DPP LNB and a couple of DPP seperators. (Requiring only two cables in the closet) My questions is: Is this a straight swap-out or am I going to have level problems without the inline power inverters? Thanks for any help.

The SW44 only has 1 Inline Power Inserter that is connected to Port 1 OUTPUT of the SW44, there should NOT be another device on the lines. If there is, then you would need to verify what it is and I will try to tell you what it does and if it can be discarded.

Normally it is a straight swap, where you put the DPP Twin LNBF at the Dish to replace BOTH Legacy LNBF's and then remove the Power Inserter and the SW44. The DPP Twin does NOT require additional Power.

Thanks for the quick response. It was pretty much what I assumed to be the case. The second power inserter is connected to one of the cables directly behind the second receiver. It was installed by Bell. I assumed that it was there to increase the power level but was mystified as to why it was only on one input. I will check it out further and post a relevant response once I've switched out the components. Thanks again.

What are the distances involved.?

That was my thought as well. The receiver with the power inserter is less than 100' away while the second receiver is about 150' away. My thought is to swap out the gear and then check the power levels. If I have a problem with power I can use the power inserter to boost it as required.

Not sure if it can be used with DPP but 150' of good quality RG6 should not be an issue.

I have read many pages in this particular thread starting at the beginning and then I skipped to about page 100, lol.

We purchased our first HD PVR this last week and disappointed to realize we were given wrong info from Bell & The Source, where we purchased the 9241. I was told it would be a simple switching out of the receivers and no changes necessary to the dish but we had no HD channels showing up after changing things over. Spending an entire day doing diagnostics, tests and checking/changing over connection configs as well as calling Bell help was a complete waste of time - the tech kept telling me it was going to work because it was 'authorized' from their end. they took me through all the steps I had already done, repeatedly through the day. Pretty sad that they didn't think to ask Q's regarding the check switch 91 & 82 Sats or lnb!

After reading this forum I realize the problem is the dish LNB which has 1 head with 2 lines run from it - previously the 2 lines ran to the 3100 upstairs and the 2700 downstairs. We intend to ditch the 2700 and put the 3100 in its place (no HD necessary) and of course replaced the 3100 with the 9241 dual tuner/receiver upstairs.

I have no idea what type of dish it is, assuming a legacy Bell type which may have been purchased in 2003 when I bought the 3100 but it could also be even older as 1998 was the year we purchased the 2700 and I don't recall if the dish was changed in 03. And I do recall at some point in there Bell sent us replacement stuff but whether it was receivers or dish too I don't know. I haven't climbed up on the tower to look closely at the dish itself as I wasn't sure there would be any info on it which would tell me.

One of the configs we tried (unsuccessfully) was to run the wire from an old, unused but still mounted DirecPC (Sat internet) dish which is already pointed at Sat 82 along with a line from the TV dish pointed at 91. I was hoping we could at least have HD channels only upstairs for now, until I got the right parts to do it properly but it didn't work. :( Just thought I'd mention that in case you had any advice regarding its use or anyone else might have the same idea! I realized after reading here it didn't work because the lines had to come from the same dish. But that doesn't mean I understand WHY it had to be from the same dish, lol

Last night I ordered (ebay) the quad lnb plus the Y yoke for the arm of the dish so the lnb can be mounted. This morning I am worried because I forgot there may be an issue with DP vs DPP products and this is the reason for my note here. I am assuming it is a DP lnb as the description notes 'legacy' in it and it also notes that the switch is built in so no need for sw21 or 44 switches, it says 'original Dish network/Bell ExpressVu D shaped lnb fits any Y bracket'. I can see the DP logo just can't make out if it also says 'Pro' there. I ordered a seperator too just in case I needed it, but I don't think we do for the desired setup? I realize I did not need a quad for the current set up but we may want to add on later so why not the price diff was minimal...so, down to the nitty gritty:

Quad LNB with built in switches unknown if DP or DPP
3100 DP receiver downstairs
9241 DPP dual tuner/receiver upstairs

I assume I can run 1 line from 91 side & 1 line from 82 side direct from the lnb to the 9241 or will I just run 1 line from the lnb to it and put a seperator in? (This is where i am so confused, despite all the reading!) I am also assuming all I need to do for the 3100 downstairs is run 1 line direct to it and it won't matter which line off the lnb.

Sorry for the short novel on this, I am an 'over explainer' to say the least :)

The Y yoke will not work on your dish. You need a "Dish 500" or Bell 20" dish. Most likely the Quad you ordered is DP. Legacy would not have the DP logo.

Either way you need two lines from it to your 9241. The separator will only work with the DPP LNB.

At one time Bell was giving free installation if you ordered HD for the first time. Is this still the case?

I believe so. Doesn't hurt to call and ask anyways.

thanks for the advice peano, I guess I'm going to have to climb up there and check out the dishes in detail. I think one of them is a 20". We do have a few hanging around here so hopefully one will work, was hoping to get away without having to repoint.

Looking for advice on the best way to add another HD TV in the house.
I currently have 4 lines coming from the dish (dual LNBF)into the house. One line is currently a spare. I have 1 HD TV (off of the 9242) and 2 non HD TVs (one off of the 9242 as the CATV and the other off of a 3100)and want to replace one of the non HD tvs with a new HD tv.
I have found diagrams on the forum but don't know if they are the latest configuration with the new PVR being 9241. And do I need a second PVR or is only one required if I want to watch taped shows on the second HD TV?

I don't understand your last question? You want to replace the 3100 with a 9241 and hook up TWO HD Tvs to it or just one to it? Do you want to watch TV and record at the same time?