: 9200 / 9242 / 9241 Installation 101



Q
2008-02-12, 01:25 PM
You should look at the installation forum all info is there.

Here is the link to the DPP twin lnb (http://www.digitalhome.ca/forum/showthread.php?t=79128).

IMO I would get a DPP twin for use now for your dual tuner receiver and single receiver. Keep an eye out for a DPP44 switch if you plan to upgrade.

taxtwit
2008-02-12, 01:44 PM
Bev1315, you really should read through the link in Q's post, but the quick and dirty answer to your posts is that the SW44 that came with your original BEV install will not work with the separator - hence Q's comment to start looking for a DPP44 switch.

bev1315
2008-02-12, 02:45 PM
Thanks for the info Q and taxwit!
Can I replace the SW44 for a DPP44 switch while using existing BEV setup of lnbs without DPP twin?

Q
2008-02-12, 03:13 PM
bev1315,

DP and DPP switches require DP or DPP lnbs.

Legacy switches require legacy lnbs.

You can not mix and match.

element27
2008-02-17, 03:47 PM
Hello all,

I just set up a new dish and 9200 receiver using a SW44 switch. Signal strength on 91 is great 90%+ and on 81 it's sitting around 87%. The switch test shows that all is good. Ok, now for the issue :)

I boot up the receiver and it goes to the point dish page, all is good so I click done then yes to the prompt asking if the signals are locked. It then goes to a page that says "Warning 061" and says its downloading software. Status first says Acquiring satellite, then goes to Searching for Information, the bar gets about 3/4 done and then starts again, gets back to 3/4 done and just stays there. after like 10 minutes or so it does the same thing over again, quickly up to 3/4, starts over up to 3/4 and stays there. The status never leave "Searching for information...". I spent too long on the phone with tech support and they finally said the receiver must be defective so I went back to the store and swapped it with a now one (that was not fun at all) and now I'm getting the same thing on the second receiver too...

Help!!! lol. I have no idea what to do at this point.

kandkt
2008-02-17, 09:39 PM
Did you actually run a check switch? The screen may say OK, but you have to run one. I would suggest starting there anyway and make sure you get green on all four outputs.

element27
2008-02-18, 12:47 AM
Yup, I did run the test on the check switch and all was ok there too. Tech support got me to do some kind of reset from the diag screen by pressing info->right->left, then pressing tv/video. That displayed a memory dump and then once i pressed ok I got an error saying non volitile memory was corrupt and would be reset. Once the receiver powered up again it was no longer going to the point dish screen automatically and I was able to view content on channel 198.

New issue...
At this point I was not able to disable dual mode, the blue light was always on and could not be turned off. Tech was totally stumped by this but continued on and had me go to point dish page, set to transponder 13, signal was 86. He told me to power off by pressing the power on the remote and he was expecting to see a message saying that software was being downloaded, that never happened...lol.

At this point they said they would ship me out a replacement receiver and that it would have the newest software on it already. Hopefully the 3rd one actually works :confused:...

I'll keep you guys posted on the issue, maybe the store I got them from just got a shipment of dud receivers???

Thanks for the reply!
Later all.

dosborne
2008-02-19, 08:04 AM
Try bypassing the switch. Hook a line directly to the tuner 1 input and the LNB for 91.

If that gets you past the download, then hook back into the switch, run the check switch and you should be good to go.

element27
2008-02-19, 11:48 AM
I tried that too. I tried hooking up one cable from each LMB, to tuner 1&2, tried hooking both cables from LMB 91 to tuner 1&2, basically I tried every possible combination of bypassing the switch and still no go.

When I got home from work yesterday the receiver was off and so was the blue light from TV2! I got excited and turned it on but still nothing. The blue light is off now but it still wont download the software, I checked the sys status screen and software version is still F**. set to transponder 13 and turned off the unit, let it sit there all night yesterday and this morning it still was not updated. :mad:

It's starting to feel like I gotta just wait for this replacement and cross my fingers...lol. It's supposed to have the newest software on it but am I going to have the same issue when a new version is released? I hope not.

Just had a thought... Could all this be because I don’t have it plugged into a phone line? Hopefully not because I don’t have a home phone line, switched to cell phone only about a year ago and I don’t want to pay another bill for a phone line that I will only use for a satellite receiver... :confused:

Q
2008-02-19, 12:13 PM
sounds like defective receiver.

you do not need a phone line.

element27
2008-02-19, 01:42 PM
Ya, it was starting to feel like that to me too, I just refrained from coming to any conclusions on my own on a count of my nubeness and all...lol. Thanks to all for all your help, I'll keep you posted on weather the 3rd receiver works... <fingers="crossed">Please work</fingers>

dosborne
2008-02-20, 07:52 AM
I checked the sys status screen and software version is still F**. set to transponder 13 and turned off the unit, let it sit there all night yesterday and this morning it still was not updated. :mad:
Some clarification and general info:

A very minor point, but one that is often mentioned and is incorrect. You cannot "set" a transponder. The signal strength screen in the menu is a test only. You can check the strength on a particular sat and transponder, but the receiver automatically switches to whatever transponder it needs. Channels are sent on a specific transponder. For example, making up some values since I don't have any handy, channel 199 NTV is sent on transponder 12 (again, an example as I forget the actual number) and channel 200 CBC is on transponder 15. As you switch channels, the receiver looks up the correct transponder in an address map and adjusts accordingly.

Not a big deal, just a common misconception, and often EV CSRs think this matters too.

It is relatively common though for you to lose 1/2 your channels. Usually this is caused by a bad connector that causes grounding problems and thus you lose all even or all odd transponders (I think odd is the most common? - again I forget which, but I think it is the 18V side).

In addition, similarly firmware updates and guide downloads are sent on a specific transponder. If you can't receiver good signal and lock on those transponders at a minimum, then you will have issues.


When you say the software version is still F**'ed, do you mean that it is simply the "original" or is it "scrambled"? i.e. contain % and other non-alphanumerics? If so, then it sounds like this receiver has been "modified" and that is your problem.


I tried that too. I tried hooking up one cable from each LMB, to tuner 1&2, tried hooking both cables from LMB 91 to tuner 1&2, basically I tried every possible combination of bypassing the switch and still no go.
Can you clarify "no go"? i.e. what exactly did you do and see?

With a cable from the 91 LNB connected to tuner 1 (and if available a second cable from 91 to tuner2), run a check switch (should result in "no switch detected") then check the signal strength on odd and even transponders on 91. If all is good at this point, power off from the front panel power button and let it sit for an hour and then check to see if the firmware has updated.

element27
2008-02-20, 01:53 PM
Hi, thanks for the info, I suspected that about transponder functionality when it would always be on a different transponder depending on where I was before going to the point dish page. The Bell tech support people seemed to make a big deal about setting it there so I thought "well maybe" :)

When you say the software version is still F**'ed, do you mean that it is simply the "original" or is it "scrambled"? i.e. contain % and other non-alphanumerics? If so, then it sounds like this receiver has been "modified" and that is your problem.

Ya, The F** was my attempt at telling you what firmware version I was on and that it was still the original. When I got home I realized that it didn’t start with "F", sorry guys, my bad. I'm at work again and again I forget what it is (getting old I guess) but something like L*** ("*"="digit"). According to Bell it should start with a "V" on my box...

Can you clarify "no go"? i.e. what exactly did you do and see?

I did that, put both LNB 91 cables into tuners 1&2, had good signal strength on ALL transponders (lowest was 70+, most at 80+, some at 90+. At that point I was still always going to the point screen page when I booted up the receiver and was doing the following...

From My Original Problem Post...

I boot up the receiver and it goes to the point dish page, all is good so I click done then yes to the prompt asking if the signals are locked. It then goes to a page that says "Warning 061" and says its downloading software. Status first says Acquiring satellite, then goes to Searching for Information, the bar gets about 3/4 done and then starts again, gets back to 3/4 done and just stays there. After like 10 minutes or so it does the same thing over again, quickly up to 3/4, starts over up to 3/4 and stays there. The status never leaves "Searching for information...".

Only difference when I bypassed the switch with both cables from 91 is it only went to 3/4 once and sat there for about 10 minutes then started over up to 3/4 and sat again. I also never mentioned it but I left it at that page for over 2 to 3 hours at a time, nothing downloaded.

Any other ideas? Anything else I can try?

walldad
2008-02-26, 07:58 PM
I currently have a 9200 in my basement and a 5900 upstairs.
I want to replace the 5900 with a second 9200 or 9242

When I look at the system info screen on the existing 5900 I can see green under both Sat 91 and Sat 82. It also has SW44 beside the device option.
I am assuming this means I have the HD satellite channels available upstair if I change the receiver ?

Since I only have one cable into the 5900 do I need a splitter to use both tuners on the 9200 ??

I read the thread on the DPP splitter, will that work in my situation and if yes, where do I buy one

If I have this all wrong, please let me know

Thanks

walldad
2008-02-27, 12:43 AM
I think I found the thread I need, I don't like what I am reading, I have some work to do.

http://www.digitalhome.ca/forum/showthread.php?t=78940

Q
2008-02-27, 09:35 AM
walldad,

If you can run another line into the room where you want to put the 9200 into that would be easiest.

next would be a DPP twin lnb and a DPP separator. You would get rid of the SW44 switch. This option works now but you would not be able to expand anymore. This thread (http://www.digitalhome.ca/forum/showthread.php?t=79128) explains everything for that.

If you do plan to expand anytime soon I would get a DPP44 setup which you can read about here (http://www.digitalhome.ca/forum/showthread.php?t=79131).

Goodluck

element27
2008-02-28, 10:14 AM
Was up all! Just wanted to post an update on my situation... I got a replacement to the second 9200 and what do you know, looks like the third one did the trick...lol. They sent me a 9242 receiver this time so I guess all the troubles were worth it too. I plugged it in and had it activated on my account and sure enough within 15 minutes pretty much all my channels were up and running.

Thanks everyone for all the help!!! :cool:

dosborne
2008-02-28, 10:38 AM
Good to hear, thanks for the update!

walldad
2008-02-28, 08:38 PM
Q, thanks for the response. I spent some time last night checking the sat cables coming into my basement. I have 4 cables coming in from the satellite dish. 3 are currently attached (2 to the 9200 and 1 to the 5900), the 4th cable was not connected to anything.

As a test I took the cable that was not connected and exchanged it with one of the other cables. It did not work at first, but after I did a check switch I was back working with the exact same info on the 5900 (both 91 and 82 show available)

Does this mean I just need to use the open cable to go to the second tuner on the new 9200 in the living room ? If yes, I am good to go, the basement ceiling is open to drill staight up to the living room TV

Sorry for all the questions but the change I am making involves installing a 160lbs CRT HDTV in a very heavy cabinet in the living room, requires alot of lifting, pushing ect...., I only want to do it once.

Q
2008-02-28, 08:58 PM
walldad,

If you can run two lines to where ever the 9200 is going and attach those lines into the SW44 you are set. All 4 lines carry both satellites.