The only time you need to tweak the STB that requires the power off is when doing the advanced setup wizard. To run the wizard it's best to go to the front of the STB anyway and you can turn it off then using the button on the STB... Glad you found the correct manual.
2008-01-28, 09:39 PM
Has anyone come across this problem? I left Pace 551 box running for about 10 hours with my TV off. When I turned TV back on, the 1080i format was showin the picture that is beyond the frame, i.e. the name of the channel is below the bottom frame, the temperature at HD City news is above the top frame.
I plugged it out and followed the set up procedures. Still the same. Called Roger's support and was asked to go through the same stuff. No change occured. I wanted them to have my box exchanged, they claim it might be the new software update that causes such problems.
Any ideas, solutions?
2008-01-28, 09:41 PM
Sounds like you turned on the STB's stretch mode. Easy fix. Press the # button on the remote until the picture fills the screen properly. Nothing wrong with your STB.
Or you enabled one of the stretch modes on your TV. I believe that a cold reboot of the STB takes you back to "normal", but perhaps not. Please see the following thread on SA STB Setup.
As well as the following post, useful for newbies to the forum:
2008-04-20, 10:56 PM
I have pace dc551 and samsung lnt4661f with hdmi cable.
picture format is set to auto dvi..
I just turn on the tv once or twice a week.
almost every month, tv can't find hdmi sigal, so i have to reboot cable box with component calbe and change it into hdmi cable to get the hdmi signal back.
Is this TV problem or cable box problem?
There have been a huge number of HDMI issues with the Pace STBs. This is certainly not uncommon and a once-a-month reboot is not a bad idea anyway. Have a look at the following thread on HDMI Issues. It could also be a slightly loose HDMI cable?
I don't quite understand why you need to use CV cables for the reboot, but if you do, then I'd leave them "nearby".
Here's the thread on SA and Pace STB Tips. Note that the Samsungs do not accept 480i via HDMI - perhaps that's why you need to reboot with CV?
Also, see the following post, useful for newbies to the forum:
2008-06-24, 04:13 PM
Ok, I started reading the posts only to realize that the posts date back to 2005.
I'm wondering if I should buy an HD Box or just rent.
If I were to buy, as the Roger's Client service people advise, which box is recommended?
What's the difference between PVR and HDMI? I always thought HDMI was the top of the chain.
Any insight and help is appreciated!
What's the difference between PVR and HDMI?
A PVR is a personal video recorder (A STB (Set Top Box) that can record).
HDMI is a type of connector (cable).
Please read the following post and the links in there - lots of useful information for those new to the forum:
Then come back and ask more questions. The purchase vs rent decision is a personal one and you need to compare the costs and decide for yourself. The latest STB is the SA4250HD and the latest PVR is the SA8300HD. This assumes you're in Ontario.
Please put your location and service provider into your UserCP Profile (location). This helps us help you.
2009-01-24, 03:19 PM
Hi, I have a samsung ln32a550 and i have just rented an hd box from rogers. It turns out that i got the pace dc551pf and i am really dissapointed in the picture. The picture quality is best when i am browsing shows in the guide menu and not even the hd channels have great clarity. Im just wondering if anyone knos what the problem is.
1. What connection are you using from the Pace to the TV for video?
2. Make sure you only have one video connection from the STB to the TV - Don't connect anything for video other than component video cables or HDMI and make sure the TV is tuned to that input.
3. Make sure that the STB is set up properly. See:
http://www.digitalhome.ca/forum/showthread.php?t=17719 Tips for SA/Pace STBs.
Check out the following post, useful search tips and FAQs for those new to the forum: