: Dead 57H84C - now what


KimGI
2004-12-09, 01:27 AM
Well, I was truly happy with my purchase until tonight. The kids were playing HALO before they went to bed on the big screen and after I got the garbage gathered and put out I sat down to watch CSI and wouldn't ya know it. No picutre on the TV. I thought maybe it was the satellite but I also can't get a picture from the XBOX or the DVD player. I also can't view the menu. The speakers make a warbling sound when the TV is switched on. I am not sure what the problem is but I am now without a TV and I've only been able to watch 2 movies on it. I've had it about 3 weeks now.

Does anyone know if I need to call Best Buy or Toshiba?

RNAChemist
2004-12-09, 01:49 AM
Call BB tell them you want a replacement set. No need to service a 3 week old tv.

KimGI
2004-12-09, 01:52 AM
Wow!! Thanks for the quick reply RNA. I will make a visit to the store first thing in the morning...well after I drop the kids off at school and of course once they open.

KimGI
2004-12-10, 11:24 AM
Just to keep everyone informed...I went to BB yesterday morning and asked to exchange the dead set for a new one of the exact same model. Absolutely no problems at all...it was an after thought that they asked me if there was even anything wrong with the set I am sure glad I didn't fall for the pitch at that other place where they have a 7 day return policy (Sou##Ar##nd)

Now if only I didn't have to wait until the 17th. Staring at a 57" black screen isn't very enjoyable.

canwolf
2004-12-26, 10:04 AM
Nice TV I have the same how did trade go from BB
I got min from BB too on Sale 2199 on sale today 1999
will be going there Monday for Money BACK
200 plus tax cool

Canwolf

KimGI
2004-12-27, 01:07 AM
Trade went well. Had to wait a week for delivery cuz I needed to have someone home but not their fault. They didn't even ask what was wrong with the set until everything was arranged. New set has been up and running a week now no problems so far.

You say it is on sale today? Is that simply a Boxing Day only price though?

canwolf
2004-12-27, 08:44 PM
check it out yourself
ARE kids playing HALO


http://www.bestbuy.ca/catalog/proddetail.asp?logon=&langid=EN&dept=20098&sku_id=0926HDS0010044596&catid=21352&newdeptid=21344

Glad it worked out for you

Canwolf

Hamilton,Ontario,Canada

KimGI
2004-12-31, 10:11 PM
Thanks for the lead canwolf,

Went in to BB the other day and did the price protection thing. :D

Yup, kids are playing Halo 2 now...kicking my arse too.

canwolf
2005-01-22, 11:11 AM
Dark pictures look grainy for a sec or 2
other then that looks great
any news from your end



canwolf