boldJava
2011-06-24, 11:31 PM
To my surprise I tried tuning into Channel 297 tonight which used to be HereTV On Demand. A service I've had for over a year.
It's now OutTV On Demand. Some useless extension of OutTV with 2 shows and a total of about 8 episodes on it - all pathetic.
Turns out that HereTV (which are big in the US) sold their rights to the Canadian channel to OutTV - Back in April 2011! I guess I haven't tuned in for a couple months even though I've been paying $7.95 a month.
And sure enough, I go look at my cable bill and I've been charged for HereTV for April, May, and June even though the service hasn't existed! I received NO notification that it was changing!
Disappointing that HereTV did not survive in Canada - it has some great programming in the US. And it was a pretty good channel here when it first started.
More disappointing is that Roger's isn't required to notify you when a premium channel changes like that! Oh well, got my money refunded for the last 3 months after some discussions with the Roger's customer service agent.
It's now OutTV On Demand. Some useless extension of OutTV with 2 shows and a total of about 8 episodes on it - all pathetic.
Turns out that HereTV (which are big in the US) sold their rights to the Canadian channel to OutTV - Back in April 2011! I guess I haven't tuned in for a couple months even though I've been paying $7.95 a month.
And sure enough, I go look at my cable bill and I've been charged for HereTV for April, May, and June even though the service hasn't existed! I received NO notification that it was changing!
Disappointing that HereTV did not survive in Canada - it has some great programming in the US. And it was a pretty good channel here when it first started.
More disappointing is that Roger's isn't required to notify you when a premium channel changes like that! Oh well, got my money refunded for the last 3 months after some discussions with the Roger's customer service agent.