I tried it but the PQ was pretty bad.

There will be an update for it in the future. Right now the focus is stopping piracy and getting new channels and cardless receivers out the door (The CRTC is on Bell's heels about the piracy issue).

Well Falcon, I hope that you are right! I can't believe that they don't inform their service Reps about this issue. Everyone gets a different answer, depending on who they talk to.

I'm not happy about this because I'm also suffering with a flakey 3200! It took several calls and emails to BEV, until someone finally confirmed that the issues I'm having with the 3200 are known and they will be fixed through an update, but they can't say when.

W :rolleyes: W

Take a look here at DBSTalk:

http://www.dbstalk.com/showthread.php?t=37504

Although it seems the 3 day guide will not be in until P286

Alt

Alt, that is for the 811. BEV does not follow their updates at all. The 811 has had a couple of updates already and BEV has done nothing. I heard in the last update, DISH addressed the dark picture issue, something that BEV denies even exists!

As for the guide, I would love to know which moron designed that thing. DISH downloads everynight around 3:00 AM and they get 9 days. Why is we only get two? Is DISH technically more superior than BEV when it comes to their programmers?

Alt, that is for the 811. BEV does not follow their updates at all. The 811 has had a couple of updates already and BEV has done nothing. I heard in the last update, DISH addressed the dark picture issue, something that BEV denies even exists!

As for the guide, I would love to know which moron designed that thing. DISH downloads everynight around 3:00 AM and they get 9 days. Why is we only get two? Is DISH technically more superior than BEV when it comes to their programmers?

Yea I know it is for the 811, but you would figure some of their updates would make it here at some point and a search function would be great on the 6100 as well as a guide that is a day longer.

I don't think it is a case of BEV not being able to provide the 9 day guide for receivers that are capable, but more of they don't want to. Providing a 9 day guide would most likely effect the sale of their VU magazine, so they don't want to support it. I emailed them about getting the 9 day guide and they took I think it was 3 out of 4 paragraphs telling me the virtures of their VU magazine. They did however say that they would send my request to the appropriate department.

As long as BEV sells VU, I do not see us getting any extension that is close to what the recievers are capable of...but it will not stop me from bugging them to get a longer guide.

Alt

There will be an update for it in the future. Right now the focus is stopping piracy and getting new channels and cardless receivers out the door (The CRTC is on Bell's heels about the piracy issue).

I think this is just a lame excuse for not willing to spend money on addressing real technical probrems, as the one with the dark picture. What human resources (programmers) are required to stop piracy? None. When all cards are swapped, there will be no piracy.
There will always be channels changes - new channels coming, old channels going. What kind of an excuse is that for not fixing bugs?

I can't understand why the BEV guides have always looked mickey mouse, like they were targeted for kids.

I remember using the guide on my friends RCA DirecTV about 2 years ago and I was amazed. Back then it was ahead of BEV and still is!
Its simple but very functional. Black and grey, also has the transparency options. Much better preview picture in the corner. More Options, and allowed you to view the program information next to the preview video, instead of having to select info.

I can't stand the current guide on the 6100 and even the newer guide on the 5200 (I think) is along the same lines of having too much color and not enough information!

I like the 5200 guide when its in standard mode. I like it showing a window in most menus not just the guide.

Are you using a DVI cable?

I have a DVI cable but never have installed it yet ( using components ) seeing people in here say the picture is darker........

Brian


Brian, I took your advice and hooked up component cables. What a difference! The DVI was so dark, at times I couldn't see peoples faces in darker scenes. With the components, everything is much brighter. I ran a test with my wife and kids to see which they thought was better and they all picked the components over DVI for not only brightness, but clarity as well.
I took the Monster DVI cable back to FutureShop today and saved myself $169.00.

Thanks
Dave

I have recently purchased a Rear Projection LCD and want to upgrade my sat receiver to the 6100. I was wondering if there are any other hardware upgrades
I need. Despite being well informed about home theatre in general I do not have much knowledge about BEV. I have had to take a crash course on BEV lately, lol. For instance I hear people referring to different sizes of dishes such as 18", 20" or 24" is this something there that I have to keep in mind? I believe I currently use a 18" dish as I got it with my 5100 PVR a while back. Is there anything I need to know about the different sats or the transponders? I hear reference to a 91 and 82 transponder, what is that all about? thanks for any help ladies and gentlemen

John

Brian, I took your advice and hooked up component cables. What a difference! The DVI was so dark, at times I couldn't see peoples faces in darker scenes. With the components, everything is much brighter.

Dave,

Your TV is a prime candidate for getting a professional calibration done. DVI, when used on a properly calibrated set, is superior. If its not in your budget or plans that's fair enough, glad the component connection is doing a good job. Just don't throw out the baby with the bathwater.

cheers,
stampeder

Dave,

Your TV is a prime candidate for getting a professional calibration done. DVI, when used on a properly calibrated set, is superior. If its not in your budget or plans that's fair enough, glad the component connection is doing a good job. Just don't throw out the baby with the bathwater.

cheers,
stampeder

Stampeder, I agree that DVI should be better. I believe the problem is in the 6100 itself. This opinion has been expressed by many members on this forum and when I phoned Bell to complain, they did admit is was a "known issue".
Dish Network had a similar problem and fixed it with a firmware upgrade. Hopefull Bell is working on something similar. For some reason the component connection isn't affected as badly as the DVI, so for now I'm sticking with component until Bell fixes the 6100.
I was thinking the same thing about proper calibration and plan on trying the DVD version called Video Essentials. I love my Sony Grand Wega, but it could definitely produce better shades of black, which I've read is inherent with rear projection LCD. Maybe the calibration DVD might improve on this aspect.
Has anybody tried Video Essentials ? Would be interested in some feedback from other members?

Bye for now,
Dave

I noticed last night on Channel 230 that it stated there was an update to the 6100. Anybody familiar with this update?

I believe that is a mistake. If you go to the channel it mentions updates for the 3100 and 5x00 models.

Stampeder, I agree that DVI should be better. I believe the problem is in the 6100 itself. This opinion has been expressed by many members on this forum and when I phoned Bell to complain, they did admit is was a "known issue".
Dish Network had a similar problem and fixed it with a firmware upgrade. Hopefull Bell is working on something similar. For some reason the component connection isn't affected as badly as the DVI, so for now I'm sticking with component until Bell fixes the 6100.
I was thinking the same thing about proper calibration and plan on trying the DVD version called Video Essentials. I love my Sony Grand Wega, but it could definitely produce better shades of black, which I've read is inherent with rear projection LCD. Maybe the calibration DVD might improve on this aspect.
Has anybody tried Video Essentials ? Would be interested in some feedback from other members?

Bye for now,
Dave

Dave, I have the 6100 running my BENQ FP through DVI and component. I have calibrated the FP using Video Essentials through my crappy DVD player to set the black level, contrast, brightness, sharpness and colours. IMO this is a must for every display you are using as the picture quality is significantly improved. If you have more $$ then you can get someone to come in and do an ISF calibration but keep in mind they charge per input and it gets pretty pricey. Once I had my FP calibrated for the component input from the DVD player, I then took those same settings and input them into the DVI settings and saved to a User Input setting. My FP can save up to three user settings per input which means I have alot of options to play around with. When I did this I then looked at some HD channels through the DVI connection with my user settings and found that I had the opposite problem to what everyone hear is experiencing, the picture was too hot, the whites were crushed severely. So I tweaked my contrast setting down by about 8 or 9 clicks and the picture was beautiful. This is NOT a proper calibration of the DVI port but since I don't want to pay the money for an ISF calibration this will do for now. I'm looking at purchasing an upcoverting DVD player with a DVI output to do further picture tweaking. So now my picture out of the 6100 is great. I find that most viewers have their displays set up too bright as that is the way the units are presented in BB or FS. It looks pretty in the store but is not correctly calibrated. So when a display is set up to the correct video standard they feel it is too dark. I'm not saying this is the case here but you may find after you calibrate with DVE (the newest version) the picture will be darker.

Hope this helps.

John

just purchased a 6120 and haven't got it to work the last 6 days. It would not verify my receiver and let me watch my programming. Signal strength was fine and all txpd's are on-line. Bell wasn't much help on the daily phone call, and finally suggested taking it back for exchange. I did, and am having same problems. Install was professional, and the 3100 works fine when swapped for troubleshooting. It simply won't let unlock the programming. HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Kell2784

First off are you getting non-HD channel on the 6100, or non at all? Are you getting the EPG, when you go into the EPG how are the channels listed (RED means you are not authorized for the channels). How are you feeding the receivers (ie: switches, lnbs, etc). Was the receiver working before the professional installer left?

More info can help in tracking the problem.

Alt

The EPG shows ALL channels listed in red...why is it the receiver is not authorized yet?? The receivers are fed by a single switch mounted on my dish form the 91 and 82 sat feed wires..is that what you mean?? The installer just checked the sat strength on both 91 and 82 before he left. I plugged the 6100 in place of the 3100, and all channels are red.. where the 3100 is able to view and watch them normally. What is going on here?? I replaced the receiver already on advice from a bell tech, and of course it's not working either. I need help, any advice would surely help.
PS--short anecdote for laughs---while on my 5th daily phone call to bev, the "professional tech" told me take the smart card out to read her the number. ummm, honey, are you sure???

That says that it is more likely a problem on Bell's end...the receiver in essence has not been turned on by BEV. There does not seem to be any problem at you end, it is BEV. As the 3100 works in both locations BEV has not properly authorized your receiver.

Have you gone onto the Bell website and compared the information on the receiver to the one on your acct? Maybe the receiver has not even been added to your acct?

Alt

The EPG shows ALL channels listed in red...why is it the receiver is not authorized yet?? The receivers are fed by a single switch mounted on my dish form the 91 and 82 sat feed wires..is that what you mean?? The installer just checked the sat strength on both 91 and 82 before he left. I plugged the 6100 in place of the 3100, and all channels are red.. where the 3100 is able to view and watch them normally. What is going on here?? I replaced the receiver already on advice from a bell tech, and of course it's not working either. I need help, any advice would surely help.
PS--short anecdote for laughs---while on my 5th daily phone call to bev, the "professional tech" told me take the smart card out to read her the number. ummm, honey, are you sure???

Sounds exactly like my own situation:

Purchased my 6120 at Radio Shack on January 4th, and had it professionally installed on the 11th. BTW, the installer is a personal friend, and I completely trust him. Signal strength was confirmed at over 80% on both 81 and 92. I called to authorize, was told "it may take up to 24 hours to go through".WTF? The installer told me it should take about 20 minutes max. He left, and I waited. And I waited...

The next day, I called Tech Support. They refused to do anything until 24 hours had passed. In the next 2 days, I spoke to 5 different people, and was also told by one, "Why don't remove the smart card?" DUH?! I finally spoke to a competant young lady manager, who looked at the notes on my account, and quickly deduced that I should replace the receiver. They would send one out right away, and I should have it within 5 "business days".

Five days later, guess what? No receiver. I was told that they had "computer problems" and that it was on a "priority redirect" - I should have it any day. The next day I called three times, and finally someone told me the "truth": the warehouse that sends out the receivers had "spaced it". For my trouble, I would receive one month's free service, and billing would begin when service starts. She told me that she was sending *another* receiver out by Purolater, and it might take up to five days - greeaaat.

Five days later, nothing had arrived. I called twice a day, every day trying to get a tracking number, but they just kept saying that "it should arrive soon".

Finally, 15 days (!!!) after my original installation, I had a new receiver. I hooked it up, got it authorized, and within 5 minutes, I had all my channels. After a very poor start, and over two weeks without any signal (boy, I watched a lot of DVD's) and dealing with a spouse who was more furious with me (it's my fault, right?) than I was with BEV, I finally am able to watch my subscribed channels. I am a very "happy camper" now, and my wife is now a Certified HD Fan.

The topper:

Three days ago, I mysteriously received a package via Canada Post - another 6120! It's still sitting in the closet unopend. :-)

Why does it have to be so difficult?

Why does it have to be so difficult?[/QUOTE]



I feel your pain and hopefully today I will have my BEV back up and running. I'm currently on my 3rd receiver...yes 3rd. The first one crapped out after a week out of nowhere. The new received was shipped in 5 days but upon hooking it up, it crapped out again and the technicial told me to send it back. This required 3 trips to Purolator and countless hours on the phone with the tchnicials. I did receive the same "1 month free" but if this next receiver fries on me I'm going to ditch Bell altogether. When Bell is up and running it's great but I've had 1 week of viewing in the past month! Not impressed. I'm also in the same boat with you on the spouse flipping out about it on me. Crossing my fingers for tonight...this thing better work or else!