: Porting a Number to VoIP.ms discussion
gazork 2011-02-28, 02:41 PM When I ported over my line a few months ago voip.ms did everything and I had no contact with Bell about it. It worked smoothly - at two different times for 2 different lines. Why not ask voip.ms about this to see if anything has changed in this regard. I'm sure you'll be fine. I was also nervous about this.
glasgow 2011-03-01, 04:51 PM I called them after I requested the port, but it had not been completed yet.
I mean did you call them before you received the final bill?
glasgow 2011-03-05, 01:59 PM I think I may should post another update here. I called Bell on March 2 to confirm that my phone service with them is completely canceled. They told me the final bill with be prepared on March 4 and I will get it soon. So far so good. BTW, I called Bell through my old phone line that doesn't hold any phone service now but it has dial tone and I can still call Bell at 310-BELL, even saved me a penny or two, cool. :)
wysiwyg 2011-03-05, 04:52 PM Yes, all deactivated lines remain live now with a dial tone and when you try calling, they tell you to call 611. It looks like they never disconnect lines anymore and just deactivate the service at theiur switch or CO. I wonder (and never tried), if 911 calls would go through as well? (just like any inactive cell phone must allow calling to 911, even without a SIM card)
glasgow 2011-03-06, 02:37 PM I don't know if 911 will go through, and I dare not to test it yet. :p If it's true, I think I can cancel e911 provided by voip.ms.
glasgow 2011-03-07, 05:47 PM Another question just arose to my mind. If Bell keep that line active but only no active phone service, is it still possible to have DSL on that line (not dry-loop)? I really know little about that so forgive me if this question is stupid.
Gimli 2011-03-07, 05:55 PM Another question just arose to my mind. If Bell keep that line active but only no active phone service, is it still possible to have DSL on that line (not dry-loop)? I really know little about that so forgive me if this question is stupid.
Yep, you can have DSL on that line. That's pretty much what a dry loop is, except this one isn't quite as dry as they can get :)
glasgow 2011-03-07, 11:32 PM I have DSL and phone service on that line. So what will happen if I port number out thus the phone service is cancel on that line? Will the DSL still exist there?
Gimli 2011-03-08, 05:52 AM I have DSL and phone service on that line. So what will happen if I port number out thus the phone service is cancel on that line? Will the DSL still exist there?
Yep. As long as they do it right.
glasgow 2011-03-08, 11:39 AM So that means I didn't have to apply for dry-loop? Such a waste of money. But from my search and contact with my ISP, everybody told me to go with dry-loop before porting/cancling phone service.
Tex\Fluffy 2011-03-31, 09:54 PM Submitted port request Feb14. Current phone provider Teksavvy. Voip.ms indicated their carrier is currently swamped with port request. Anyone else experiencing this kind of delay?
Mango 2011-04-01, 11:23 PM Unfortunately yes - I did a port at the beginning of the year to what was probably the same carrier. The delay is most annoying, but it's worth the wait since if the carrier is who I think it is, it's one of the better ones.
14 Snow 2011-04-18, 12:55 PM I am new to VOIP MS in the past month and I am thinking of dumping my Bell land line. I also have Bell DSL internet. I know if I port my number, I initiate the request with VOIP MS.
My questions is if I want to dry loop my internet and then port my number, what is the correct order of operations?
Thanks in advance.
PeterT 2011-04-18, 03:03 PM What I did (and I'm not saying my case is the same as yours)...
Initially I obtained a new DID from voip.ms. Then, after setting up voip.ms to have mailboxes etc for the new DID, I call forwarded my Bell number to the new DID.
At this point, seeing I am a Rogers client I could disconnect the Bell network at the demarc. from the house wiring, and attach an ATA to the house wiring, leaving all the other phones as is.
I have just submitted a porting request to have the number moved from Bell, and, once that is done I will cancel the temporary DID.
In your case, the only challenge I would see is the need for the DSL modem to stay attached to the Bell network.
leungda 2011-04-19, 10:31 AM I ported from Telus landline to Voip.ms
It took me 7 days.
sfernan 2011-04-19, 07:52 PM Ported my number as well as a colleague from Vonage.
In my case, I chose a date (22 days in the future) so that I could cancel close to my next billing date with Vonage. Got approved within 2 business days. But after 14 days ( 10 business days), my port request was rejected by voip.ms carrier asking for latest authorization. Once your re-start, it takes another 2 business days to get approved but they were able to meet the original cutover date. If you follow this route, keep an eye out and act fast if you face any obstacle.
In my colleagues case, took exact 7 days (5 business days) to get ported over.
You dont need to call vonage to cancel. They will send you a cancellation email with what you owe them.
14 Snow 2011-04-20, 12:45 PM Thank you for the replies. My porting concern is that I can't loose my current DSL connection with Bell. So I am not sure if I can do a dry loop request when I have an active phone line (that will be ported) to ensure I have DSL before I do my port request with Voip MS.
Can anyone post a similar experience?
alphonse 2011-04-20, 05:04 PM You don't need to do a "dry loop request when I have an active phone line (that will be ported)". Once your number is ported, you will no longer have a phone line with Bell. But you will still have Internet with them. In other words, a dry loop. You might want to call Bell once the number gets ported (this should be your 1st call to Bell about porting), and make sure they understand that you don't want them to make any changes to your DSL. That's what I did. And I got a confirmation number for our conversation.
99semaj 2011-04-20, 06:36 PM I just ported a Rogers and a Primus TBB DID, and in both cases I had a 10-day FOC reply within one day. I ported my first Primus TBB number two years ago and it took a lot longer.
In a few days I will be porting a business line and a toll-free DID from Bell, so it'll be interesting to see how quickly those come over.
14 Snow 2011-04-20, 10:34 PM You don't need to do a "dry loop request when I have an active phone line (that will be ported)". Once your number is ported, you will no longer have a phone line with Bell. But you will still have Internet with them. In other words, a dry loop. You might want to call Bell once the number gets ported (this should be your 1st call to Bell about porting), and make sure they understand that you don't want them to make any changes to your DSL. That's what I did. And I got a confirmation number for our conversation.
Just so I am clear, you processed a port request for your Bell # through Voip MS and it happened and you didn't loose your Bell DSL? in anyway? That sounds pretty easy. I am just scared that when they port my #, my DSL is at risk of getting shut off (by Bell).
|