As we just had this installed we are just getting used to the system. This morning we tried to access programs that are recorded on our main unit in the family room via the unit in the tv room.
None of the recorded programs showed up.
Is there a way to access the programs from both units, or are each independent?
Thanks

Restart your receivers so that they can sync up. You should then see the recordings on all of your boxes

Ok, so it's one week later and I'm so glad I installed Fibe. The look and feel of the boxes is so much better than what I had with Videotron. The guide descriptions are meaningful, the search works really well, the text is easy to read(even on my SD 27" set). I really like the preview window when channel surfing via the banner. For those that complain that thy want to eliminate the channels you don't subscribe to, I get your point, but for me it's a non issue. The only reason I would want to remove them is so not to see a show that I can't actually watch. However, when surfing this way it is eat to know quickly if I subscribe or not. No preview, then I don't subscribe and on to the next channel.

Full disclosure here: I have had one major problem. On Monday I could no longer playback recordings that weren't from that day. Whenever I selected a recording from a previous day, the main pvr would reboot, even if I was using a remote box. I called support and was quickly escalated to someone who actually seemed to want to fix the problem. We tried a few things, but in the end he asked me to perform a procedure on each box that seemed to have the boxes reload the firmware. After doing this the problem went away and it's been rock solid ever since.

Bell installed one 2262 and 3 1200s. We have 50+ recordings, mostly in HD, and have used about 14% of the space.

We typically have 3 of the 4 tvs on at night watching HD and so far haven't had any messages about too many streams in use etc.

I had Fibe TV installed in Ajax about 2.5 weeks ago. So far I am mostly pleased with the service (after some initial problems getting my PVR functionality working). However, I am getting occasional freezing and pixilation. It doesn't happen all of the time. Sometimes I can watch TV all night and not have a problem, while at other times it can happen quite often. It is never to the point of being unwatchable, but it can get quite annoying. The freezing usually only lasts about a second.

I'm wondering if it is worthwhile calling technical support about this. Are they likely to send a guy out to look at it? If they do, he could sit here for quite a while watching TV and never see it because it is very random and sometimes is infrequent. I'd rather not waste half a day waiting for him and then not get the problem solved because he couldn't see anything.

Does anyone know what is likely to be causing this? Would it be the line coming into my house, or the modem/PVR/STB? I have a Sagemcom modem a VIP 2262 and a VIP 1200 connected via ethernet cables.

So I finally got FIBETV installed, up and running.

Let me say this:

FIBETV blows Rogers out of the water in every way. I love this service. Here are my general impressions:

• The GUI looks like it was designed in the year 2011, not 1987 like Rogers.
• The menu is in HD, full screen, unlike Rogers.
• The navigation is way snappier than Rogers was. I had the best Rogers could offer, the $600 500GB PVR. It is a piece of crap compared to this, laggy and unintuitive.
• This just works. The user interface is intuitive, as is the button placement on the remote. This helps create a more relaxing, enjoyable, end-to-end experience.
• The menu, as well as looking slick, is very intuitive to use. It's easy to locate and record shows. It's fast.
• Whole Home PVR works and is amazing. I have access to all the shows I record from each terminal. I can watch anywhere, resume somewhere else.
• On-Demand - the On Demand service is much more elegantly designed than on Rogers, and loads quickly. (On Rogers it was so glitchy, you could sit there waiting for ages for something to load on the crappy menu only to have the whole hardware crash and require a force reboot)
• I have Facebook on this and it works well but I don't really use it. An avid Facebook user might enjoy it.
• I am paying $135/mnth compared to $210/mnth with Rogers for TV and internet.
• I am getting better download and upload speeds with this service than I was with Rogers' 'faster' ultra-high-speed service.
• Customer service - as frustrating as my installation process was, every time I called I got a human on the line quickly, and everyone was pretty on-the-ball trying to help. Every interaction I have had with Rogers customer service was absolutely infuriating, right down to the final interaction - returning a cable box. Every single time, calling Rogers would end up making my blood boil - glitches, problems, requests not recorded or processed correctly in the file.

Rogers must be freaking out because anyone who actually sees/uses this service would never choose Rogers over it.

I've seen their ads warning that FIBE works over telephone cable. Guess what? Who gives a crap what the cable looks like - it's all about performance, reliability, and user experience. This tech is state-of-the-art compared to Rogers – it is light-years ahead of what Rogers is offering.

I am very glad I made the switch.

If anyone has a question feel free to ask here, and I'll be glad to respond.

Your bullets describing Rogers are right on the money and quite entertaining!

Been with Rogers forever, own 3 boxes, but have lost all patience with them for the reasons you describe. Going through hell again upgrading my PVR. Even got it for free , but no joy. Its enough. I am about to pull the plug for a Bell Internet. FibeTV nd Phone package.

Reading through these posts and others, I recognize no service is perfect, but would appreciaate some 'reassurances' on the following:

Internet speed
Whats the real deal with loss of internet speed given the shairing of Internet and Fibe TV. Is this negative hype or a legit issue? Is this an issue at all times? just when recording? never?

I have two phone lines in the house - does this issue go away with Internet on one line and Fibe TV on the other (or do both services in fact need to share one line?

SD Channel Quality
Seen a few posts of user complaint of really poor quality on the SD channels. Some say they are fine. Is this only in certain areas? Hit and miss issue?

I am in the Thornhill area.

Here are some speed tests.
http://www.digitalhome.ca/forum/showthread.php?p=1372283#post1372283

It's not a big deal at all. Bell's net is no longer throttled and runs fast all the time, given there are some reductions the more streams you have active, using the internet never effects the TV experience.

Here are some speed tests.
http://www.digitalhome.ca/forum/showthread.php?p=1372283#post1372283

It's not a big deal at all. Bell's net is no longer throttled and runs fast all the time, given there are some reductions the more streams you have active, using the internet never effects the TV experience.

You mention "using the internet never effects the TV experience", but I was curious about the reverse, ie use of TV affecting the internet.

Per uour link, it looks like it does, with speeds dropping to 7 mbps from 25.

Am I misiterpreting? I had thought with Fibe 16, the minimum intenet spped would be 16 mbps.

It drops down to ~8 megabits with all streams in use. The 16 is the minimum speed with 1 stream active. In practice I generally get 19-22 megabits with 1HD stream active.

In case anyone is interested, regarding my earlier post (#104) discussing my problems with freezing and pixelation, I did end up calling to see if it could be fixed. After a couple of fruitless discussions with 2nd level technical support, they sent a guy out to my house to troubleshoot today. He was here for over two hours and really wanted to blame it on my wireless router and/or Cat6 cabling, but the problems persisted even after we removed all of that from the equation. In the end he discovered that there was some interference on the line coming into my house and said that the install should never have gone through with this problem. He said that within 24 to 48 hours Bell will send a crew out to examine the problem with the line more carefully and they will probably end up having to replace the line coming into my house, although he did also say that they might decide that they can't fix it. If that is the case, they might have to cancel my service.

It drops down to ~8 megabits with all streams in use. The 16 is the minimum speed with 1 stream active. In practice I generally get 19-22 megabits with 1HD stream active.

Can you clarify "with all streams in use"? Does it mean watching live and recording 3 shows?

My wife is constantly recording shows (ironically while I am typically on the net) so looks like I may be looking at a low 8mbps for a good portion on the time..

Streams on Bell Fibe = Tuners on Rogers

Streams on Bell Fibe = Tuners on Rogers

Ahh okay, good analogy.

But currently when I use the Rogers tuners ( eg recording two shows), my internet speed is unaffacted. The same does not seem to be true on Bell Fibe.

Question - I have two Bell lines in the house. Does this "issue" go away if Bell Fibe is on one line and Internet on the other??... or must the Bell Fibe/Internet service be on the same single line?

They have to install it on one line, because your Set top boxes and the internet for your other devices are routed through one gateway.

Hmmm, so are we saying there is no solution for the slow internet speed issue while watching/recording shows ???

Only if you want to pay for two internet connections.

It looks like Bell has updated their web site. Some people are reporting that 50 Mbps is available to them.

When subscribing to Fibe TV, you automatically get Fibe Internet and your house is provided with a total of 25 Mbps (soon increasing to 50 Mbps).

http://fibetv.bell.ca/en/internet/

I knew Bell was planning on it, and reported it here myself the other day, but I didn't know anyone actually had 50Mbps already.

I'll definitely be watching my Speedtest results to see if it ever exceeds ~25Mbps with all the TVs off; but I have no idea how much copper there is between my house and the end of the fibre, so I have no clue if I can benefit personally (yet). Perhaps I'll take the apparent availability of Fibe 50 internet around here as a good sign, though.

But even if I can't, I only have 2 TVs (and both are rarely in use simultaneously), so I already tend to get very good value bandwidth on my Fibe "16" internet. At least after I decided to abandon Wireless, which didn't give me Speedtest results of any better than ~4Mbps download, in favour of setting up a D-Link Powerline 500 network. Now I can get the full 25Mbps upstairs without running ethernet cables all over the house.

I can't figure out how to pause TV in 1 room and pick it up in the other room, can anyone help.

You can't do that with live TV. You can pause a recording and when you start watching it in another room, it will pick up where you left off.

So what if you just start recording the live show you're watching, pause it and restart it in another room?