2009-11-19, 11:40 AM
Different Bell reps are telling me different things. I have a home phone land line with PRIMUS. Some of the Bell reps tell me that it's no problem to keep that and still get the BELL Entertainment package. Others tell me that I have to cancel my primus phone line. Does anyone know the true answer?
Why not just call Bell? If the reps give you different answers then explain that different reps give you different answers. If anyone will know, its them!
2009-11-19, 12:52 PM
that's the problem. I call the ordering number. I've now spoken to 6 people... 3 says it's possible, 3 say it's not. When I explain that I keep getting different answers, they all assure me that they know what they're talking about.
2009-11-21, 11:12 PM
I have Bell Entertainment and Primus for home phone and it works. They will setup the service on different lines. 1 line will be for Primus and one for Bell Entertainment.
2009-11-23, 02:04 PM
I just ordered BES (I still can only think of that as Blackberry Enterprise Server) and instructed them to put it on a dry loop so as to not interfere with my pre-existing DSL service.
Basically I told them that I rely on my internet for work purposes and couldn't accept the possibility of it not working if there was an issue with the BES setup.
The agent went offline and then came back to tell me that all was good, they would activate the service on a new dry loop. Perfect!
I'll report back and let you know how that works out.
2009-12-15, 12:25 PM
I've had Bell Entertainment and Primus for a month now and it works fairly well. The only issue I have is that incoming calls don't come through sometimes and the caller receives a message that I'm not available. As soon as I make an outgoing call though I will start receiving incoming calls right away. Does anyone know why this happens?