What are the main differences outside getting a few more channels like international channels? They both offer HD, is there a difference in quality?

Telus just called me with a unbelivalbe deal. I get Telus Digital TV (2 hd boxes and 1 hd pvr) added to my phone and internet all for $113 a month.

Right now I pay off the top of my head $86 for shaw hd upstairs and the tenants pay the same price for there HD. Thats over $160. So for $113 I get hd for us and the tenants plus internet and phone for $113. Sounds to good to be true. Only a offer for existing customers.

I told them I dont wanna switch if im going to lose HD channels he ensured I get all the same HD that I have on shaw plus NHL Network in HD!

Account splitting is illegal

How is that illegal? Telus will give us 3 HD boxes 1 with pvr wich we could put on any tv in the house including the basement according to them. I dont see the problem im free to attach those boxes to any tv in the house. The tenants add the fee to there monthly rent. Thats how everyone I know does it. Even under shaw the tenants get no bill.

Agreed. Same service address, same account.
Now if the basement has a different municipal address, that would be different.

If they get a separate phone bill, then that's just their prerogative. it could have as easily been a 2nd line to the main one.

If you get TELUS IP TV you will get only 1 HD stream and only 1 more Set Top Box. The 2nd box will not get any HD stream. Keep this in mind.

I currently have Telus IPTV but have an install booked to switch to Telus Satellite TV. The telus IPTV PVR is not as nice as the satellite one (No dual tuner, not as nice with choosing season pass type recording or old/new episodes).

For example I have The Office set to record every week and a couple weeks back they had an hour long extended episode but my PVR recording only grabbed the first half. I was told by a coworker that his Bell 9242 was smart enough to extend that recording.

Telus IPTV also doesn't have a UHF remote which in my case is a huge deal since I have a cutout in the wall above my fireplace where the TV fits and I place my DVD player and recievers behind. Currently I have to reach up with the remote to interact with the IPTV box.

If I have my second regular IPTV box plugged in and I try the dual tuner hack on my IPTV PVR then the sound cuts out. I go and unplug my SD box in the basement and the dal tuner hack works fine (Not really ideal).

My latency in World of Warcraft has jumped up by over 100ms since I switched to Telus IPTV and I had to drop to a 3MB connection for the same price I was getting a 6MB connection for previously.

Every Thursday when watching ABC's new show Flash Forward my Telus TV gets real jittery. It's almost like that show is better quality HD or something and uses up more bandwidth as I don't get it with other TV shows but that one happens every time.

I loved the idea of Video on Demand but I am not going to spend $8 for an HD rental when I can get a Blu-ray at my local blockbuster for $5 for 2 days instead of Telus' 24 hours. The SD rentals also suck because they are not widescreen, a rental DVD upscaled on my blu-ray player looks 100X better quality wise that Telus SD VOD.

Thats a few reasons why I hate Telus IPTV.

my guess is Telus is realizing people dont like the performance degredation in their net while using IPTV, and are a little more willing to give deals on it because of it, for some if not most the perf. hit isnt enough to not like the setup...

i just got a GREAT deal from telus for my Sat. TV, $148 all in for phone, 6Mbps net, full Sat. incl. HD movies... {1 pvr n' 2 receivers free}... i'm sure the picture n' sound quality will be awesome!

How did you manage to get 2 recievers free? I was told that any additional receivers there would be a rental charge,just like BEV does it,after all they are taking bells service and have to do what Bell tells them to,just courious is all,I was a BEV customer before switching to TTV and I am seriously thinking about going back to BEV except that I hate the fact the solar storms ar thunder storms can cause loss of signal issues

well, i was gonna cancel my tel. / net. n' switch to shaw {due to much faster d/l speeds}, tired of dealing w/ support and was transferred to telus winback dept.

we've had our tel / net with them for a long time, and its pretty obvious winning a customer is a smart business move.. i requested 1pvr n' 1 receiver, after negotiations were done and our aggreement was approved, the rep offered me one more receiver so i wouldn't have to run video cables to our 3rd tv, {excercise room}.... i found this Telus REp to be very understanding and incredibly helpful in setting the system up for us {a very, very unusual experience w/ telus;}, our net was also upgraded in the process, bundling all services under Telus is def. the way to go..

something tells me i'm going to have to talk to billing once everything is set up, but i since i was assured this was not a problem, i'm sure it will be alright...

Funny thing i was told the other day by a guy at work, who also works for telus, that he was told by his boss at telus, that telus is going to stop selling telus satellite.No new customers can get it, but existing customers can keep it. I asked him why and he said, they just came out with it because, there IPTV wasn't working that good, but now its much better, so they want every one on that. I asked if that is effective now, and he said if your line qualifys for HD IPTV then you will not be able to get the satellite.They are apparently rolling out more areas all the time, which is part of what he does at telus. So as more areas get set up, less will get satellite.
Has any one else heard of this?

I think I read that IPTV was always preferred over sat. The old system was more limited so Telus allowed the customer to choose sat. if he needed more streams than Minerva could handle.

There are lots of rural areas that IPTV won't reach. It's possible that Telus feels they will get to a point that it's not worth continuing the resale agreement with Bell.

My grandparents are in the early 80's and out of the blue informed me they were purchasing a 50" flat screen. They currently use a 29" RCA CRT TV made in 1991. Until earlier this year they had been on Shaw Basic analogue cable but decided to rent a DCT 700 to get some extra channels. My Grandfather understands the concept of the guide but my Grandmother does not. Every time I go out to there house I have to re set up the DCT 700 as my grandmother has dragged out the TV remote and changed the channel from 3 to whatever analogue channel she choose to watch. This is when my Grandfather gets confused and unplugs the DCT 700. After experiencing the Shaw IPG I think it is time to give Telus TV a try. My question is which Telus service is simpler Telus IP or Telus Sat, (they are eligable for either as they have Telus Phone and Internet already and have access to up to 15 mbps internet and have line of sight to the Southern sky.) By simpler I mean IPG, Channel Numbers, programming packages, less "Buggy" hardware etc.

Thank You in advance as I have Shaw Direct in BC's lower mainland and I am unfamiliar with either service.:)

Speaking from experience with my 80 something parents.

If the Cable STB is too difficult, satellite or IPTV will be equally difficult. They both have Set top boxes so you will encounter the difficulties.

My advice is have two cable connections. One to the STB and one to the analog tuner. Set the Shaw STB to HDMI or component.

This way Grandma can use the regular tv tuner for analog cable.

For Grandpa, show him how to toggle between cable and HDMI and then he can use the STB.

Otherwise give up. (that's what I did!)

Another suggestion is to delete all channels from the TV except channel 3. Channel Up/ Channel Down will always go to channel 3.

Hi, I'm considering Telus TV or Telus Satellite TV and I've read that Telus TV requires me to have an existing Telus phone line or internet. However, does Telus Satellite TV require these as well?

Also, does anyone know which one is better in terms of picture quality and viewing experience?

Thanks!

When you speak about Telus satellite, just think Bell. It's the same platform sold under a different name.

@webmonkey8: You would only need a TELUS phone connection if you want to be able to order PPV on TELUS Satellite.
TELUS TV requires one always.
In my opinion, TELUS Satellite TV has better quality.
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My grandparents have TELUS TV and they are always having problems with the set-top box's they have (1 PVR, 1 Regular).

Desireful- Your grandparents must be on the old Minerva system. The new system Mediaroom or Optik is rock solid compared to Shaw or Bell's PVR's. I've had mine for 2 months and my PVR has not locked up once.

You don't have to have Telus internet for Telus satellite TV -- there is no technical connection between them. You do have to have a Telus landline if you want to order PPV right from the TV. The phone line actually hooks into the PVR for that function

Desireful

You should have your grandparents call Telus and get upgraded from the Minerva platform they are currently on to Optik/Mediaroom. They will love you for telling them to. Optik is so much better it ain't even funny. I got two of my friends to call in and get upgraded and they are now very happy with Telus TV.