2009-07-20, 12:24 PM
I have been trying to do some investigation into what service provider I should pick.. I have 2 choice as seen above.. Who has the best price point and good services..
Comparing all factors i really don't know anymore.. Does anyone have any suggestions.
2009-07-23, 09:39 PM
I'm currently with Aliant for phone/internet and Eastlink for Cable (with HD package). I was called this evening with what sounds like a pretty good deal to switch to Eastlink for my phone. I'm not unhappy with Aliant service, but the bill seems to be creeping up lately (but then so has Eastlinks cable rate!), but I'm thinking I can save a bit more with a talk/surf/watch bundle. The problem is my cellphone - no one I've talked to who has Rodgers outside of Halifax is happy with their cellphone service - is there another option?
2009-07-24, 10:35 PM
Different provides will provide better service/price depending on your configuration and needs.
How many SD TV's do you have? How many HD TV's? did you want a PVR? Are you a light medium or heavy Internet user? Do you use Local Telephone Service? Where do you live (what street)?
- Aliant is very cost effective if you want Local Telephone service, have one or two tv's (no more then one HDTV) and light to medium Internet needs (or High internet needs and will be living in a FiberOP location). Aliant requires you (as of this writing) to have Local Telephone Service with Aliant in a Value Package to add Bell AliantTV - which EastLink does not. Aliant (depending on if they will be using VDSL2, ADSL2+, or Fiber for your home) may have more bandwidth constraints. Aliants customer service by phone or from a technician is usually fantastic.
- EastLink is cost effective if you don't need a phone as they don't require it. EastLink's Set-top box rentals are a bit more expensive then Aliants (Aliants STB start with HD, so a basic STB is the same price for both providers, EastLink is $5.00 more for a HD and $5.00 more for a HD+PVR - Aliant also offers a PVR for $10.00 while EastLink is $14.95 as they only have a HD+PVR STB and not a SD+PVR). EastLink will give you more bandwith then you need from the get-go in a bundle - bundles start with 15Mbps. Aliant starts at around 2Mbps and allows you to upgrade to 5Mbps for $5.00 more and 10Mbps for $15.00 more (technology permitting). EastLink also has fantastic customer service by phone or from technicians (from what I've seen).
For promotion offers, Bell Aliant and EastLink seem to be on par as well - both will do $95/$99 for 3/6/8/12 months or around $80 for 3/6/8/12 months if you live in the right buildings or speak to the right customer service reps.
Where do you live and what kind of setup do you have ValleyVuer?
*DISCLAIMER: I used to work for Aliant - I now work for a major bank*
2009-07-30, 10:35 PM
Sorry TheeAlien, haven't been able to reply till now. With Windsor area Eastlink for cable with HD PVR (120/month), and Aliant for everything else - phone, internet (high speed, not ultra), and 2 cells (155/month). I think I'm paying way too much for what I'm getting, but I don't know if I can change phone service as I have ADT security. I'm also unsure about switching cellphone provider, as I think Aliant has the best coverage in rural areas. Maybe I can negotiate a better deal?
2009-08-01, 01:51 AM
This is the IPTV forum and Aliant's IPTV service is not available in Windsor, so you're pretty much stuck with EastLink for cable unless you want BellTV/Satellite. BellTV Satellite service is slightly more expensive then BellAliant TV/IPTV solution but does offer more in terms of HD availability.
That said, you can definitely reduce your Aliant bill!
First off, you're in Windsor which is a forborne (or deregulated) area - that means Aliant can set whatever price they want to for Local Phone Service. For a full list of deregulated areas click here (http://www.bce.ca/en/aboutbce/regulatoryinformation/standaloneresidentialservice/bellaliant/novascotia/). Threaten to leave Aliant for Local Service and say you'll go with EastLink. Ask for for 30% off for a year. If they don't give it to you, go to EastLink for Local Service - their fully featured Local Phone service is cheaper in a bundle at standard pricing.
For your cells, you'd need to deal with Bell Mobility customer service in Ontairo and not Bell Aliant in the Maritimes - but Bell can give you some free perks and monthly credits as well. You might be receiving a good deal depending on your current rate plan and when adding special retention credits or perks they may ask to switch your rate plan - get them to explain what will change (will you loose per minute billing? a free feature or two?); sometimes the perks or credits are not worth loosing for what you have grandfathered in.
ADT Security Systems, Emergency Alert Buttons or Monitored Fuel systems will still work with EastLink local phone service. Make sure you make EastLink aware of the services - you may not be able to seasonally disconnect EastLink and keep those services if it's a cottage, or use the services if the power goes out for an EXTENDED period of time but for everything else you'll be fine.
For you're High-speed - ask for $5.00 off for 12 months. In Value Packages Aliant offers such a promotion all the time and would not be against it for retention. Aliant looks to currently be offering a $10.00 credit plus a free upgrade to ultra for new customers - why not ask for it?
To reduce your EastLink bill - TELL THEM YOU'RE WITH ALIANT FOR LOCAL SERVICE AND INTERNET. See if they can make you a deal better then what you've already poked at Aliant for, if they can - switch. If they can't, ask for a credit on your TV. Don't be afraid to call BellTV (for Satellite service) and see what they offer and compare and then go back to EastLink.
In competitive markets companies will work to keep your business. Always demand the lowest price and highest quality and if something isn't to your liking - switch.
2009-08-01, 09:38 PM
OK - I'll try some of the tips and see if I can work a better deal. Thanks for the great advice! Once I'm done I'll post results.