: Seagate Disk Drive Failures


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TheFuzz
2009-01-30, 02:06 PM
download this:
http://www.passmark.com/products/diskcheckup.htm

should tell you all the drive info, serial #, firmware

congo
2009-01-30, 04:59 PM
Click on the link below and the third link will allow you to enter your serial number. This should tell you whether you need to update your firmware.

http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=207931

Congo

Jake
2009-01-30, 11:18 PM
Does anyone have a tool what can extract the drive info for external USB enclosures? I have a 1TB enclosure with a tamper seal and if it has a Seagate inside I would like to know now.

rsambuca
2009-01-31, 02:03 AM
Do you have any linux live CD's? You can open a terminal and use the command sudo hdparm -i /dev/sdaIt will give model number, serial number, firmware version, plus a ton of other info that I don't know what it means. You will have to replace the 'sda' with your USB drive designation, which you can get by using the command fdisk -l.

BGY11
2009-01-31, 04:24 AM
I think that Drive Detect feature will work on USB drives as well.

Jake
2009-02-03, 12:39 PM
Drive Detect does not work for USB connected drives.

stampeder
2009-02-03, 12:47 PM
I was told yesterday that the offending Seagate drives are basically dried up out of the Vancouver-area parts chain now and that the new ones are coming in later this week with the updated firmware installed at the factory in Thailand. Prices on them are supposed to go up about 2 or 3% at small computer shops.

heypeterman
2009-02-03, 01:40 PM
I just bought one of the previously affected drives but have not installed it yet. I say previously because I went to the website and entered the model number and it said my drive was affected but then told me to confirm with the serial number. After entering in the serial number it told me that my drive was in fact not affected. I'm pretty sure the firmware version was SD22. I guess this is good news.