Diary of a switch to voip - Canadian TV, Computing and Home Theatre Forums
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post #1 of 7 (permalink) Old 2017-01-17, 05:12 PM Thread Starter
Join Date: Feb 2004
Location: Thornhill
Posts: 1,003
Diary of a switch to voip

Here is my diary of the switch from a Bell land line to voip (day numbers shown).

1: Purchased a Cisco SPA122 at a reasonable price, just missing a $10 off Boxing Week special.
2: Contracted for VoipMuch service
3: emailed the signed phone number port request form
8: Received VoipMuch user account information (porting will be in 7-14 working days)
8: Configured ATA with account settings. Outbound calls possible
15: Received confirmation of phone number porting on day 19
19: Phone number ported. Incoming calls over voip active. The service is working as expected.
19: Cancelled Bell phone service (they pushed hard to try to get me not to cancel). As has been stated many times, do not cancel your phone service before porting is complete.

I adjusted my Bell account on day 3, incorrectly dropping the $10 long distance package, thinking it was for oversea/US calling discounts. Unfortunately it was for Can/US long distance and in 5 days we ran up ~$70 in LD charges, an expensive mistake. Bell's rates are beyond outrageous!!!!

I chose the SPA122 over SPA112 or vendor offered ATA. The SPA122 is being used in SPA112 mode rather than native mode as the available LAN port eliminated the need for a gigabit switch in my communications box. This allows the connected wired device to communication with the other devices on the LAN or wireless, and wireless connection to the SPA122 login page.

The immediate benefits of this voip service are lower overall monthly rates (at least 50% lower than Bell's discounted package), email of any voicemail, use of a softphone on a PC when traveling when the ATA is turned off.
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post #2 of 7 (permalink) Old 2017-01-17, 09:57 PM
Join Date: Jun 2011
Location: 43░ N, 81.2░ W
Posts: 6,611
16 days for porting a phone number seems a bit outrageous. Porting my cell phone number took 3 days.
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post #3 of 7 (permalink) Old 2017-01-18, 05:44 AM
Join Date: Mar 2010
Location: BC Interior
Posts: 1,690
Should be able to try the softphone software on a cell phone also if away.
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post #4 of 7 (permalink) Old 2017-01-21, 06:31 PM
Join Date: Aug 2003
Location: St Catharines
Posts: 1,237
Originally Posted by ExDilbert View Post
16 days for porting a phone number seems a bit outrageous.
I ported my bell land line to a cell in less than 24 hrs at the bell store.

Been using ooma for 6 months and already saved 200+.
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post #5 of 7 (permalink) Old 2018-04-25, 10:07 PM
Join Date: Dec 2006
Posts: 19
Happy VoIPMuch customer

I switched from Eastlink landline phone service ($60.65 a month!!!) to VoIPMuch in December 2017. I took the ATA included offer and had my Eastlink number (was a Bell number ported to Eastlink) ported over to VoIPMuch which took 14 days.

System works extremely well and calls are clear with little if any voice delays. And since this service includes all North America calling it's a bargain at $10.65 a month.
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post #6 of 7 (permalink) Old 2018-04-29, 09:26 PM
Join Date: Mar 2006
Location: Regional Municipality of Durham
Posts: 4,041
Hi Morden2004, $10.65 is a great deal per month. I have been looking for a VoIP Provider which includes North American calling for quite some time and no body seemed to refer anyone in particular they just told me to go with one of the big VoIP companies and told me the long distance is cheap, well I don't want Cheap LD I want to PAY for a long distance package like unlimited North America. finally you referred me to a good company I will have a look at VoIP Much. How do they bill you? do they send you invoice? can you pay the invoice at the bank?

Bell Satellite TV, 9400 HD PVR, 65 Inch LED TV, Smart Blue Ray Player, No sound system.
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post #7 of 7 (permalink) Old 2018-04-30, 08:20 AM Thread Starter
Join Date: Feb 2004
Location: Thornhill
Posts: 1,003
I have been using VoipMuch for over a year with zero issues. They respond promptly to any online support questions/requests.

Invoicing with details is via email, and the charges are billed to a credit card.

Another benefit is the ability to take my number/service with me when traveling. Just turn off the ATA when leaving home and use a PC or smartphone that is internet connected to make all your calls.
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