Join Date: Jan 2011
Location: Brampton, Ontario
Yes 2 weeks to get it going,
Their tech support at the time appeared to me to consist of students of some sort because all the replies I got were late at night and I would get the same answers from different people. After the first week I gave up and sent it back but instead of getting a full refund I asked them to send me a new Grandstream ( The ATA ) - A friend of mine had been using it for mnths and I know it can work so I was determined to get mine working. Any how the new grandstream came and I simply plugged it in and it worked perfectly from day one.
See CANTALK9000 (now talkit.ca) got a lot of bad rap in the beggining which is why I'm assuming they changed the name. But they have made big effort in improving their tech support. Aslo when I first hooked mine up it would not go through a router- HAD to be in this order- modem, Grandstream and then what ever else had to be behind it. Appearently the one i sent back needed to be wiped clean and new firmware loaded onto it- which they could have done remotely but for some reason there was communication failure between us. Now from what I'm told by a few friends who have since ordered it, it specifically states you must have a router for the grandstream to plug into. That prolly eliminated 99 percent of their problem right off the bat.
My one years renewal is is fast approaching (early april )- hopefully it goes smoothly unlike unlike the description Ljose1627 gives in his post. I will post what ever happens when it happens.
Its 60 bucks for the ATA (grandstream) I have no idea wether or not its locked .It was 175 bucks for every thing - 1 year service including the device and shipping and handling - its only 60 +tax to renew the service again for one year.
If your still interested but skeptical, just order the service and you get a new number included with the price - hook it up make sure it all works and then port your number- (porting is 20 buck or some thing like that) Rememebr they do offer a full money back garantee. Ill never go back to a reg phone line again - wouldnt even pay 20 a mnth for any other viop service like was with primus.
Last edited by TheCLAENSER; 2011-03-01 at 11:55 AM.
Reason: gramatical errors