Glad you're back in business Tanta. Although people have discovered tricks to revive their dead playbooks, there must be an inherent problem with many of the batteries, at least for earlier builds. Li ion batteries should not do this, and the software is designed to protect it from completely draining. I recall when I bought mine from FS they stated the battery was not covered by the manufacturer's warranty (trying to upsell a protection plan). If true, perhaps RIM knew something was amiss. Or maybe no one has any confidence in the quality of the batteries they put in their devices??? Regardless, kudos to RIM for taking care of their customers.