Join Date: Mar 2006
Location: Ottawa, Ontario (Rogers)
Blackberry constantly sending Data
My daughter's blackberry started acting up and the arrows were constantly flashing. She didn't know what was going on and it was draining her battery. Would happen even after a reboot, and she has no apps and just reads email.
I told her to turn it off until she gets home so I can look at it (she is in another city). It turned out that she was visiting NY this past weekend and left the data service turned off all the time, except few times when she wanted to check for emails. During those brief times, the phone transmitted 60MB and at $8/MB when in the US it came to $250 of data charges.
I called Bell and they told me to speak to technical service. They had us reload the phone from scratch but it is still happening. They said I'll have to send it in for service (still under warranty).
Any chance Bell will refund the $250? I asked, and they are non-committal. They said it is still unbilled usage so they can't do anything.. and they need the Bell Store to look at the phone.
Anyone with a similar experience?