Sasktel Max Audio/Video Quality Discussion - Canadian TV, Computing and Home Theatre Forums
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post #1 of 9 (permalink) Old 2011-09-10, 08:40 PM Thread Starter
Join Date: Feb 2009
Location: Saskatoon
Posts: 20
Sasktel Max Audio/Video Quality Discussion

Is it just my TV or do other people notice audio cutting out on occasion, on the Saskatoon HD channels (304, 305)?
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post #2 of 9 (permalink) Old 2011-09-24, 12:37 AM
Join Date: Sep 2010
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happens with me as well. With us I think the problem isn't completely with the MAX service. When there is a blip and the audio goes out... it takes a few seconds for my home theatre receiver to pick it back up again.

Also, if i change from a HD to a SD channel... I have to turn my receiver off and on to get the audio back... my home theatre receiver doesn't like flipping from Dolby Digital to pcm audio for some reason.
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post #3 of 9 (permalink) Old 2011-09-26, 01:08 PM
Join Date: Dec 2007
Location: SaskTel
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haven't seen it myself yet

I know some channels are bad for sync (tsn/tsn2 for sure) but they're bad from the source (doesn't matter if it's max, shaw, bell, etc they all have identical drop outs)
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post #4 of 9 (permalink) Old 2012-01-21, 06:43 PM
Join Date: Dec 2006
Posts: 5
Audio troubles

I to have been having frequent audio drop outs but on all of the HD channels

I read my TV instruction Manual and it said the issue might be with the new 1.4 HDMI and the old version 1 which these "OLD" boxes still use.

Interestingly thou the audio is good on all the standard defenition channels.

After calling tech support here , they told me that have been having this issue with all the motarola boxes on which people try to use the HDMI cable,, that is to say the frequent audio dropouts, on the HD channels

I did update the firmware on my new TV and that has made the audio problems even worse today. Sasktel says they are doing a firmware update on the STB's next week to see if that will help with the audio problems as well, so we'll wait and see i guess... in the mean time, back to that 5 bundle component and audio cable
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post #5 of 9 (permalink) Old 2012-03-01, 11:14 PM
Join Date: Feb 2006
Posts: 57
happens with me as well. horriblily frusterating ...

51" plasma,6141 HD Seagate 1t EHD, Pioneer VSX-1015TX ,Cerwin Vega VS-150 speakers, Mirage 250w powered sub.
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post #6 of 9 (permalink) Old 2012-04-21, 05:54 PM Thread Starter
Join Date: Feb 2009
Location: Saskatoon
Posts: 20
It has stopped

I was just looking on the forums and noticed I had posted this.
It has not happened to me in a while I had totally forgotten about the audio drops.
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post #7 of 9 (permalink) Old 2012-04-27, 11:44 PM
Join Date: Apr 2006
Location: Regina
Posts: 88
It was a problem 2 years ago, but it was also a problem for BEV at the time when using HDMI.

Now, it never happens.

I have have my HDMI into a 1 into 4 splitter, one out going directly to the tv, the other to my HK receiver for when I want to enjoy a program in surround.

I know BEV had issues with this as well with HDMI, then by the time I migrated to the 9241 it began to get better and eventually disappeared as well.

Sasktel gets, or used to get their programming from BEV, but I don't think there is a link between that and both having issues with multi channel signals over HDMI, it is strange though.
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post #8 of 9 (permalink) Old 2012-11-19, 01:09 PM
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Location: Saskatchewan
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So what is the quality really like, are all the channels digital quality. I have access cable and they still have a few SD channels, quality is poor on those.
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post #9 of 9 (permalink) Old 2012-11-28, 06:44 PM
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Join Date: Jun 2004
Location: Saskatchewan
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Switched to max the other day, happy so far, quality good.
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