Not getting analog channels in Vancouver
Hello, newbie alert. Lurked around the site today and couldn't find my answer, so I decided to register and ask.
I just got my 6216 box from shaw yesterday, and everything worked fine for about 15 minutes (long enough for the technician to leave), then all the sudden the analog channels dropped out. I called shaw, they reset the box, and the channels again worked...for 10 minutes. It was getting late so I went to bed.
Today after work I call shaw again, they tell me to plug directly into the wall, and after reconnecting power I get analog channels for only 2 minutes this time.
By analog, I mean all channels under 58 (I'm in Vancouver area). All channels above that work fine and all HD channels work fine.
I went to the diagnostics screen on the DCT, and on the in-band screen, no data shows up for tuner 2.
Seems like I have a dead box, but I wonder if I should press shaw to 'switch' me to all digital...would that maybe fix anything?
Any other suggestions?
Last edited by Impossibles; 2007-01-04 at 12:28 AM.