@ Flashmeister, Do you work for Shaw? If so you would know we have a good long standing relationship with Motorola. Part of that is 500GB upgrade on the DCX3400. The DCX line is good to go, as travisc says with a firmware update and that is something that is still being worked on. Staff training has been underway the past month on the capabilites. We actually looked at the DCX line over a year ago (pdf)
originally and since updates with the A28 guide things have progressed signifcantly. There is still work to be done which is why the MoCA ability will not be there for launch. Internally from an account perspective our systems have already been updated. That same window for launch is anytime over the next few weeks, starting from tomorrow, is dependant on inventory levels and has a window of a month. Of course any unreleased product can be categorized as vapourware, nothing wrong with that, technically it is true. But the DCX 3400 will launch very soon. They have been in the office many months now.
With reference to Pace, the DC900X is an option we have been looking at taking. Pace guys have been in up in AB not so long ago taking in feedback and we have been working on some issues that some customers have been experiencing and getting some first hand experience. That DC900X model has released quite successfully in Florida under other companies. It would be natural upgrade option down the road. Nothing is set in stone as far as I am aware but it is something we are looking at. The Pace guys made us aware testing is ongoing and the two companies are also building up a good relationship.
@ Bowmah we continue to work with Pace, the last 2 firmware updates we a result of some significant feedback, documented in other threads here. We were told today as an update that there will be another fix coming soon. Some of the most common issues have been fixed. I can only suggest to either wait a little while longer or we should swap your equipment out. Personally I have a Whistler and a 3416. I have experieced hiccups on both equipment since ownership, I am not going to lie or give you the run around. The 3416 has been more reliable, but since the last update for Pace I have not had the same issues seen previously (yet - & fingers crossed there). Please bear in mind we also have many Pace customers with no issues either. Personally I have worked in a lot of different dept's at Shaw. We are confident that our infrastructure offers a superior more flexible approach. Both the DCX3400 and "potentially" the newer Pace box have the MoCA ability. You might of heard about Mediaroom that some our our competitors use. As neat as some of the features are there are still limitation based on delivery of the signal to the home and the end result. Yes there is some decent flexibility there but there is still the confines typically to a maximum of 3 live tv broadcasts and as far as I am aware previously recorded programs can be watched on up to 4 tv's. However, you can not rewind live content on any other TV apart from the one that is hooked up to the PVR. When enabled with a firmware update the DCX line support something very similar. Our infrastructure will not reduce your internet speed when a TV is turned on for example, out equipment allows for expandability, something our competitors in this area lack. A whole home PVR used in a "Full" home can use the hard drive up fast. Personally I believe that one has to change to many common habits in a trade off for some benefits in the system, but the approach is the right one to take. One thing we don't want you to be is frustrated, it doesn't do anyone any favours. All I can say is by the end of this week we should have more news on a further update with Pace.
From a financial versus benefits perspective, depending on your location and what offices are close to you the 3416 on sale with an expander offers great choice . Techincally you get get two for two tv's (only 1 at $198 though) and have a proper PVR functionality over 2 tv's.
Sorry about the wall of text!
Shaw Employee but views/opinions are solely my own and do not represent or are in no way endorsed by any other party.