Join Date: Dec 2009
Location: Vancouver, BC, Canada
I bought the Pace Summit in early November 2009. At the time, I also also bought the 1 TB PVR Expander (Shaw branded, made by Western Digital).
Both worked well together for about 6 weeks, without only minor glitches such as the Replay button sometimes going back only a a second or two instead of 15 seconds. Another glitch was rewinding slowly, getting to the spot I want to stop at, pressing play, and then it skips back another minute or two from that spot. Anyway...
On Boxing Day I got a shiny new Sony TV and watched TV constantly for the next couple of days. On December 28, when I pressed the List button, the was an error that said something like "PVR service unavailable, call Shaw".
I called Shaw and together we tried to reset the Pace box and the PVR expander, using the usual techniques of unplugging, etc.
Nothing helped. In fact, guide/menu screens started getting stuck just a minute or so after restarting the box and the box would subsequently reboot a few seconds later. This happened over and over again while I had the Shaw tech on the phone.
When I unhooked the PVR Expander (i.e. tuner-only mode), everything worked fine. No freezes, no spontaneously reboots.
Shaw said they would send someone out in a few days but it was driving me nuts and I had to figure it out.
After searching this forum, I figured that it wouldn't hurt to try to reformat the drive. I tried to reformat the drive using the replay-list-list-list-live procedure that has been mentioned numerous times. However, instead of getting the "are you sure you want to format" prompt, all I got was a screen that said something like: "23 HDD status. ACCESSING DATA....PLEASE WAIT". I waited for a long time (20 minutes?) but I never got the prompt. I verified that the eSATA cable was indeed plugged in. Even the dashboard screen said HDD status was OK.
At this point, with the sparse information I had to go on, I figured that my PVR Expander was dead. Therefore, I built my own PVR expander with the following parts:
1) Vantec eSATA enclosure NST-360SU-BK
2) Seagate hard drive ST31000528AS
It was easy to assemble and hook up. When I plugged in the Pace, it recognized the new drive and formatted it with no problems. The rig has been running for a day with no problems so far. I hate the blue light on the Vantec though. You need welding goggles to look at it.
Anyway, has anyone else been through a similar experience with the PVR Expander? Do you guys agree that the PVR Expander is probably dead?
PS - Here's another odd behaviour. When I press 199 on the Pace remote, the Pace incorrectly tunes to channel 195. However, when I use press 199 on my old Motorola remote, the Pace correctly tunes to 199. Conversely, when I press 199 on the Pace remote, my Motorola incorrectly tunes to 195. The Shaw got me to enter some setup codes into the Pace remote but nothing helps. They are going to bring me a new remote for the Pace.