The tech guy arrived .He was very helpful and genuinely committed to addressing my issues even if the PQ improvement is insignificant at best . .He tested the signal , changed the amplifier ( for VOD ),tried attenuating the signal at the STB( because some don't handle overload well ), changed all the connectors , nothing helped .He hinted that there was too much compression applied at the head end (that they were aware of it ,and would resolve it eventually , but he couldn't say when )It shows as fuzziness or "ringing" around faces etc. Once he pointed it out , it explained most of my complaints about picture quality .
I told him that my previous DCT 2000 ( now relegated to another room with a non-hd projection ) did not have these issues and was great on my HD projection TV in the past so I was sure it was the 6412 that was somehow defective . So he went and got the DCT 2000 and hooked it up to my HD ( via S-video as before ) and ,guess what, no better than the 6412 .So ends my theory about the defective 6412 .
He did not say it but I got the message that Cogeco is applying more compression than previously ( instead of more bandwidth I guess ) but it would be resolved ultimately .As someone mentioned in an earlier post , this may be causing the audio fluctuatons .
As with all of my recent experiences with Cogeco , I was impressed with the service , even if it seems I have to wait for improvement .Incidentally , the pixelation , tiling , video and audio dropouts seem to have stopped although it's been only one day .The tech said they were recabling in the area for the past couple of weeks so this was likely the culprit .
Samsung 52A750; Onkyo 3008; Panny bd55; 9.1 Paradigm, APC conditioner