Eastlink MOCA extender? - Canadian TV, Computing and Home Theatre Forums
 
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post #1 of 2 (permalink) Old 2018-02-09, 02:06 PM Thread Starter
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Eastlink MOCA extender?

My father is in a nursing home where they have Eastlink service. I'm trying to get Internet service into his room that currently has no WiFi signal because it's on another floor, far from the main office where the wireless router is.

I called Eastlink to ask them whether I can get a MOCA extender to put in his room, which does have a coax outlet for the TV. Of three people I spoke to at Eastlink, none really seemed clear on the difference between a MOCA extender and the 'regular' wireless extender they offer that simply picks up the existing WiFi signal and repeats it (not a viable solution in this case).

One of the tech support reps did suggest they have a MOCA extender but that it only works with Maestro service. She didn't seem so sure, though, and she was unable to provide me with model numbers of either the MOCA extender or the supposedly-compatible modem. I live hundreds of miles away so I'm not very familiar with Eastlink's offerings and I don't know what Maestro is. From the website it looks like it's just an upgraded tier of TV/DVR service so it's not clear to me how this would affect the availability of MOCA on the system. If it does, then I'll have to ask the facility what kind of service is installed there.

Can anyone give me accurate information about this and tell me exactly what I need to ask Eastlink for, if this is even possible? Or if I can just buy my own MOCA extender somewhere else and connect it myself?
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post #2 of 2 (permalink) Old 2018-02-10, 12:27 PM
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I don't live in Eastlink territory, but maybe I can clarify a few things. It's unlikely that the nursing home uses Maestro since it's a whole-home PVR/DVR designed for single residences. It uses MoCA to transmit a video signal from the PVR to a Set-top Box to allow it to watch recorded programs from the central PVR. Eastlink also offers a Maestro Streamer which allows the PVR content to be viewed over a home WiFi network on tablets an smartphones. I think that's what the rep was talking about. See this post.

Eastlink's Maestro Whole Home DVR (was Ultra)

I don't think most cable companies sell or support MoCA adapters for internet access, so you would have to arrange that with the nursing home, since there could be conflicts with multiple MoCA networks in the same building - see post 49 of this thread for an example:

Shaw BlueSky TV Hardware Information

The nursing home would also have to give you access to their network. I'm not sure if the type of MoCA extender you were thinking about plugs into a RJ45 port on a router.
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