Join Date: Nov 2009
Location: Ottawa, Ontario
I am going to call Rogers today to complain.
I think they need to get the message.
This new guide has basically CRIPPLED the PVR.
The LAG between button press and actual "action" on the device is outrageous - to the point of making it so frustrating to try and use, that you just want to throw it out of the nearest window !
I am going to ask Rogers to install the previous firmware/guide on both of my 8642s until they get the new IPG actually "working".
Surely there must be some setting in their system to lock my boxes out from receiving automatic guide updates - I will find out.
In regard to the LAG:
(For comparison purposes) - with the previous guide, when watching anything On Demand, there WAS definite LAG between when you pressed the button and when something actually happened.
I hated it, but overlooked it thinking that it "probably" had to do with the fact that (maybe) the box needed to communicate with a remote Rogers server, before making a change on my box to do whatever my "button press" was asking it to do.
(I have no idea if this is how it actually worked).
My point is that this type of LAG was there before - but ONLY for the OnDemand stuff.
Now, with the new guide, the LAG delay has increased - and it is EVERYWHERE - plus it is at a minimum 10 times worse than what was experienced with the previous iteration of OnDemand with the old IPG.
Last night I was timing various actions.
Just pressing the green LIST button - it took 15 (yes FIFTEEN) seconds for it to bring up the guide showing me my recorded shows !!!!
Since the update, I have had to REBOOT both my PVRs about 4 times each - due to freezing, incorrectly displaying recorded shows, and other issues.
To make matters worse, the LAG delay is never the same amount of time.
Therefore, you cannot predict how long after a key press you should expect something to happen.
What this means is that you'll press a button, then wait, and wait, then second guess yourself - "did I really press the button ?" - causing you to hit the button again - only to find that now (eventually), the PVR will "catch up" and deliver TWO key presses - which can screw up what you were trying to do in the first place.
Last night all I wanted was to turn the PVR "off".
I pressed the power button and waited. Nope - it is still on.
So I pressed it again. Nothing. WTF??!!
Now, in anger, I pressed it two more times.
What happened ?
After about 2 more seconds of waiting, the PVR turned Off, then ON, then Off, then On again !
I have HAD it with this !!!