Join Date: May 2002
Location: Toronto - Davisville Subway
They are asking people to call in after Feb 7th to book the install. I can just see the delays getting a hold of someone on that day. They should have opened up the appointments immediately. Also, the ability to book a slot online would seem a bit more like 2012. I personally like to enter details myself and see that it's been done correctly, rather than believing some CSR.
Oh, and I see someone else created a thread to talk about the new EPG which was quickly closed and redirected to this thread. I believe there should be 2 threads for this. 1 for Whole home PVR and one for the new UI/EPG. They are 2 different things, even though they involve the same boxes (8642/4642). Everyone will get the new UI/EPG automatically (without any additional fees), while the Whole Home PVR requires an install (and therefore a 1 time fee).