OK I cancelled my cable service with Rogers last week. The time on the 8300HD displayed past the date and eventually became four dashes. I had recalled reading here that it was likely possible to view your recordings after cancellation, so I referenced the information in this forum.
I was unable to get anywhere and only saw the unauthorized message ... But I am not entirely sure if someone here was successful in resurrecting their recordings on a deactivated 8300HD?
I own the 8300HD and it has an upgraded 500 GB correct IDE drive filled with programming I would like to view now and in the future and think that Rogers should not have the right to deny people the access to what is their equipment with recordings made during active subscription over many years.
I was not able to reach the Office of the President since they would not transfer my call but I did speak to a Customer Service, Loyalty Program Manager and explained to him my disappointment and disagreemnet with Rogers deactivating my owned PVR and deny me access to my recordings.
To appease the situation, he reactivated my PVR and allowed me six weeks to view my recorded content after which it will be deactivated again. Also, I asked for a call-back from the Office of the President which I was told will take place in three to five days.
I think it is totally improper to deny access to recorded content on customer-owned equipment, sure disconnect the cable that is fine.
Input and views of members is welcome, I will be talking with the Office of the President.