Here is my latest chat transcript with Bell regarding the PVR features.
Thank you for your patience.
You are now chatting with Anto.
Anto: Hello, thank you for visiting bell.ca. How may I help you today?
Steve: Hello, I am curious as to when Bell will release the software update for the HD 6141 receiver to allow an external USB hard drive to be attached for PVR features. This was promised by Pat Button (the previous VP of sales) in a press release in January 2008.
Anto: Unfortunately,we do not have an ETA on this software release update at this moment. We do understand the benefit of having this, but several reasons can delay this factor including software complications.
Steve: Ok that is understandable. Are you able to confirm for me today that this software update to support this feature is in the works and will eventually be released?
Anto: Yes, most definitely. It will support external storage devices like a hard drive, USB Key..
Steve: And just to confirm, we are talking about the 6141 HD receiver which currently is not a PVR, correct?
Anto: That is correct. This is the base model HD receiver.
Steve: Great, thank you for this answer. I look forward to being able to use my HD 6141 receiver as a PVR with an external USB hard drive in the future.
Anto: Yes, me too
I have one as well and waiting for it.
Anto: Is there anything else I can assist you with today?
Steve: No, you have answered all my questions. Thanks again!
Anto: It's been a pleasure helping you out today! Thank you for choosing Bell and for using bell.ca for your self-serve solutions. Have a great day!