Hi Cradar. You can try the some of the suggestions on this thread, or their are other threads on at this forum where there are other suggestions to try. To by clear, on my 9241, the channels go to 999 and then 1011. Channel 1000 does not appear which is the video on demand channel, not to be confused with Pay per channels. I really don't like the pay per view, as it does not give you the flexibility to watch movies when you want to. I would have not bothered with video on demand from Bell, but given that all of Blockbuster and most of Rodger's video rentals have come to an end, video on demand now becomes an option to watching movies. I have tried netflix, but am not impressed with the selection. I am off next weekend to get Apple TV, so I can rent movies thru iTunes.
What really bothers me, is that I know this is going to be simple fix, but Bell cannot resolve the issue. For sure at some point, an entrant will come to the market to eat Bell's lunch. Sorry for my rant.