Rogers cable down in toronto - Canadian TV, Computing and Home Theatre Forums

 
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post #1 of 10 (permalink) Old 2012-07-19, 11:53 AM Thread Starter
 
Join Date: Aug 2006
Location: Toronto - Bell Fibe TV
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Rogers cable down in toronto

Been down since 9:45. Nextboxs wont even boot up just spinning lights. I pay rogers an arm and a leg n this is the service were getting. Phone wait time is 30+ minutes. ive got till august 1st to cancel without a penalty. Crossing my fingers fibetv will be available before then
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post #2 of 10 (permalink) Old 2012-07-19, 12:05 PM
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Location: Toronto, Rogers, 9865 & 8300-eHDD, Panasonic TCP65S1, Denon AVR4310Ci; Sony KDL40W3000, 8300-eHDD
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Working just fine at Yonge & Lawrence. My cable has been more reliable than my hydro. Why do you have Bell Fibe under your location?

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post #3 of 10 (permalink) Old 2012-07-19, 12:33 PM Thread Starter
 
Join Date: Aug 2006
Location: Toronto - Bell Fibe TV
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Just moved two weeks ago. Had fibe at my old place since the day it went public. Now im stuck to rogers for the time being.. Ive lived here for 12 days and my cable was out for an hour last week and now today since 9:45 am.. Talk about bad luck. Rogers is aware of the problem and they say their trying to get things up and running asap
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post #4 of 10 (permalink) Old 2012-07-19, 01:17 PM
 
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From a TSI spokesperson:

Quote:
DUPONT POI - Outage
We are experiencing an outage on the Dupont POI in Toronto right now.

It's affecting more than just us in the area and we are aware of the issue and have a master ticket opened.

We apologize for the inconvenience and will update you as we have more information.

Thanks,
Danielle
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post #5 of 10 (permalink) Old 2012-07-19, 01:26 PM Thread Starter
 
Join Date: Aug 2006
Location: Toronto - Bell Fibe TV
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Cable just came back on 10 minutes ago. Problem seams to be solved. Hopefully the last outage i have to experience for a long while
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post #6 of 10 (permalink) Old 2012-07-19, 01:28 PM Thread Starter
 
Join Date: Aug 2006
Location: Toronto - Bell Fibe TV
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Lol how lovely.. As i posted this the tv and internet just went down. Both services are coming on and off
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post #7 of 10 (permalink) Old 2012-07-19, 03:19 PM
 
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Been down since 10:30 here in etobicoke.
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post #8 of 10 (permalink) Old 2012-07-19, 08:55 PM
 
Join Date: May 2011
Location: GTA (Greater Toronto Area) , ON
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I am surprised that more members didn't post about the outage, anyone have an idea of what might have happened more in detail at this current time?
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post #9 of 10 (permalink) Old 2012-07-19, 09:43 PM
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^^^^
It might have been a localized event and since it happened when many are at work, perhaps they didn't even notice.
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post #10 of 10 (permalink) Old 2012-07-20, 03:42 PM
 
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Quote:
Originally Posted by m3repair View Post
I am surprised that more members didn't post about the outage, anyone have an idea of what might have happened more in detail at this current time?
Fibre backbone was severed. Likely due to some construction work.
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