Penalty to pay under the following conditions:
You're on a promotion and you cancel before the promotion ends. You will pay back the amount you saved on the promotion. No maximum charge unless otherwise indicated.
You're on a promotion with a specific ECF. In this case, you pay back either a) the amount you've saved thus far to a specific amount or b) pay a flat rate (usually $20-$25 per month remaining).
You're on MHA (My Home Advantage). Each of the three offer an ECF of $20 or $25 (Can't remember which) per month remaining to a maximum charge of $200. This is regardless of the 1yr or 2yr, and regardless of what changes you made that canceled the plan.
You're on a BCB (NOT the grandfathered ones, which there are few remaining). You'll pay back the amount saved so far to a maximum of $100 in year 1, and to a maximum of $50 in year two. This amount is per service.
Other than that, you're free to cancel with the 30 days notice. Call 888ROGERS1, tell the agent you're looking to cancel.. we'll ask why, you'll tell us your reason, we review the acct (Past due accts go straight to A/R, so make sure you're current) -- if you're in good standing you'll be offered such and such a promo. If you're looking to just end it there, tell the agent 1) personal reasons or 2) moving out of Rogers territory (usually NS, PEI, MB, up north, or Quebec will suffice). We'll set the disconnect in the system, you'll be given the option of a truck picking up your equip or you can return it to the store.. shouldn't take more than 10 minutes on an average day.