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post #1 of 7 (permalink) Old 2009-01-29, 12:22 PM Thread Starter
Join Date: Jun 2006
Posts: 2
straight goods?

Can someone give me the straight goods. I recently bought a Rogers HD box when it was on sale. I just got off the phone and asked what my price would be to switch to basic digital cable from analog. She quoted me the price of 40.09 with taxes. I then asked if I would receive any HD cables and she said I might get 5 or 6 but I'd have to upgrade to the HD package to get more. Is she giving me the straight goods?

Thanks in advance.
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post #2 of 7 (permalink) Old 2009-01-29, 01:09 PM
Join Date: Oct 2008
Location: Toronto, Rogers, SA8300HD + 640GB external drive. Samsung LCD LN40A750 1080p 120Hz. Blu-Ray BD-P1500
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Cables, or channels? They will give you component cables. If you prefer to use HDMI, you'll have to buy it yourself.
Alan Toronto is offline  
post #3 of 7 (permalink) Old 2009-01-29, 01:18 PM
Join Date: Nov 2004
Location: Port Carling, Ontario
Posts: 815
Most of the HD channels are in one or more of the various packages of channels available for extra cost. One of the other threads here will tell you which ones you will get for free, but essentially you will get the HD versions of the SD channels you normally get with basic cable.

The HD specialty pack is the first add-on to look at and I am not sure you can get that with basic digital. It has been discussed recently in other threads though, so look around the forum a bit.
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post #4 of 7 (permalink) Old 2009-01-29, 02:26 PM
Join Date: Jan 2004
Location: Carleton Place, Ontario, Rogers Cable
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Also see following:
FAQ - Rogers HD Offering (Historical Purposes Only) FAQ - Rogers HD Offering
HDTV Frequently Asked Questions: Please read this before posting in the forum Useful post & links for newbies:

SA9865HD; Panasonic TH-50PZ850; Denon AVR-X4000; Tannoy: Arden, S8C, S8LR; SVS 16-46PC+; Oppo 971; Harmony 659/680
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post #5 of 7 (permalink) Old 2009-01-30, 06:03 PM
Join Date: Jun 2008
Location: Pickering, ON - Rogers Digital
Posts: 97
I would make sure to make it very clear to the CSR that you purchased an HD cable box and you would like to have it activated. If you don't do this, then they'll charge you a rental fee on another cable box.
Snake785 is offline  
post #6 of 7 (permalink) Old 2009-02-02, 02:46 AM
Join Date: Nov 2008
Posts: 230
Not if he's upgrading to Digital from Analogue. The work order defaults to only 1 digital box, and the drop menu for equipment will allow a purchased terminal instead of a rental. Unless an agent actually adds on another outlet, adds the terminal, and adds the digital services fee all by accident, you'll only be charged one box.. and if the latter is the case, it wouldn't bill the account until the imaginary box is picked up, which would be never.

Also, for any purchased box being placed on an acount for the first time, please call 8772367208 for Cable Retail Fulfillment (Option 2 "To activate a Rogers product or service" after the language prompt). If you call regular Customer Care, you'll be transferred.
rRep is offline  
post #7 of 7 (permalink) Old 2009-02-05, 05:18 AM
Join Date: Jul 2005
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Trad2005 is offline  

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