Hey folks, I would be happy to help out with any billing questions including if you notice you are subject to an increase on your bill. Any Shaw rep should be able to help too. Feel free to send me a PM if you want.
My goal here is to give extra clarity and transparency so I will do my best to accomplish that so you at least have a better idea of where you stand. I can assure you there is no secrecy.
Some customers are affected by an increase effective April 1st 2013. Customers will begin to see notification on their bills since Feb 1st 2013.
The majority of the April 2013 rate changes will affect customers with grandfathered packages. There are some areas that will see unique rate changes such as Hamilton, Saskatchewan and certain regions within central BC.
Shaw Employee, Opinions are my own unless otherwise stated.