Verified with Shaw that DNU was completed in my area sometime ago and I am eligible for 250mbps. I do have access the 5 new channels. I live in the collingwood area of East Vancouver. Originally on the 100mbps plan and wouldnt get past 50mbps. After DNU got 89mbps consistently.
Later downgraded to 50mbps plan and get 46mbps consistently through shaws speedtest, however on speedtest.net I get 29mbps. Upload speed remained at less then 3mbps. Contacted shaw tech support and asked why I am not getting 5mbps upload speed after the DNU upgrade. After no improvement after troubleshooting he is giving me a cisco modem to replace smc, which he thinks will resolve the issue.
Performance with my Gateway system has seen no improvements, was hoping the extra bandwidth would have helped. Hopefully the soon to be released firmware will fix most of the issues, will have a tech come out otherwise. If still not tollerable I am saying goodbye and hello to telus until this is all sorted it out. Entire household has hated it since day 1. Will miss the fast internet, wifi hotspots and high quality picture, but just too frustrating to use with its current issues.
Last edited by twism; 2012-04-11 at 02:29 AM.