Join Date: Aug 2010
Location: Victoria, British Columbia
Digital box Closed Caption: Disappointed
My family just got a PACE digital box from SHAW.
I like most everything about it except that it puts out too much heat, and that switching closed captions on or off is a pain.
There is no button for that function on the PACE remote. (Such a button seems to found on TV remotes, but not, it seems cable boxes' remotes.).
The box needs to be turned off, then a special menu opened by pressing a key on the box itself, and closed caption options chosen.
I emailed SHAW and they said this is a common problem, and they'd been trying for some time to get PACE to change their boxes to allow the remote to switch the CCs on or off.
What do people think about this issue?