The saga continues....
Just had Shaw here again to continue to trouble shoot the issue.
This time they went down to the basement and conducted signal test, replaced RG6 ends, tested cables, etc...
Signal is within specs...
But viewing the HD channels..... even the tech could see the quiality was not up to HD standards.
I'm not usually home in the day time, and admitted to him that the quality was much better right now (at the moment he & I were watching different channels for comparrison).. but in the evening when I watch tv.... it's horrible!
What's interesting is that the HD Movie Channels are way better than the other HD channels (sitcoms and such).
Watching the hockey game last night on HD... the quality on the SD channel was actually better than the HD channel.
I'm convinced that the signal is fine... but whatever is feeding the source is having issues! Plus I don't believe that 90% of these HD channels are real HD anyhow... just upconverted crap.
Should I be seeing fuzzy pixelation, frozen parts of the screen, blurry text, lag, or are my expectations too high?
And what does it mean if I see this on my regular CRT TV with the DTC2524?
I'm back to standing 10-15 feet back from the TV so that I don't notice it as much - yikes!
It was fine before Jan 1st power outage.. not now.
Anyone else in the NW Calgary (Hamptons, Sherwood, Kincora, Hidden Valley) with HD that is noticing that their quality is not what it should be??
How much bandwidth is needed for the HD streams?
My Internet speeds (supposed to be 7.5mbps) is only able to sustain 3.8mbps downloads during mutiple speed tests conducted through different times of the day and wee hours of the night.
The Shaw tech said that they haven't hear anything from anyone else in the area having the HD issues I am having. But did mention that the issues that he is dealing with in my area are all Shaw Phone issues.
I don't have a Shaw phone.. and would love to make a wild jump to try and tie the phone issue and the HD issue together... but can't do that.
However, bandwidth, latency, QOS, etc all play havoc to VoIP phones.
I just want to know that Shaw's equipment, that is feeding this area, was not damaged during that power outage and is not responsible for the quality issues I am experiencing
(err umm... and the phones issues - had to throw that in there for a far fetched grasping at anything attempt
Shaw tech said to call them back for an evening appointment if the condition is worse in the evenings...
Not many options left.