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Picture goes black sound stays on.

2K views 6 replies 3 participants last post by  kk5263 
#1 ·
Hello

I have a problem with my TV / receiver / Bell HDTV box.

When the TV is on the picture and sound is good, then the screen turns black
and up in the top left side of the screen is HBMI 1 , sound stays on when it does this. Some times it looks like the screen is pulsing then goes black. Then it comes right back on and all is fine. This may happen 3 - 4 times in a minute then its OK for a bit.
I have tried bypassing the receiver and it still happens. I've tried different combinations but still does the same thing. tighten all the coaxial cable from the dish to the receiver.

The HDMI cable to the TV is a Bell cable that came with the box.

The TV is a Sony KDL 70R550A , Receiver Yamaha RX-V575 and the Bell HD box 9241.

Any help would be appreciated
 
#3 ·
Here's an FAQ with a long list of things to check/try. Unplug/replug the HDMI cable a couple of times at both ends, try a different HDMI cable, try a different port as mentioned above. Try component video as a test.

http://www.digitalhome.ca/forum/showthread.php?t=19694

Sometimes the HDMI cable can be heavy and fall slightly out of the port, even sometimes breaking the port, as discussed in the HDMI issues FAQ below.

HDMI Issues: http://www.digitalhome.ca/forum/showthread.php?t=71112 Item 22 and plenty of other possibilities.

Useful Post: http://www.digitalhome.ca/forum/showthread.php?t=57741
 
#4 ·
I have tried a different HDMI input in the Yamaha but have not tried different one on the TV and I have not tried a new HDMI cable yet.

I will add to the first post that the TV / Bell HDTV / and the Yamaha are all brand new since this New Year.
 
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