I'm on the phone to them now, they tried telling me that it was 'just the normal browser error' when I 'opted-out'.... I'm on a Mac using Firefox, obviously the error page is a copy of IE's error page and the URL still shows as search.rogers.com/not_found.
My Firefox preferences are at the original setting to enable domain guessing (about:config keyword.enabled true), yet Rogers is overriding that preference and sending the phrase to their ad-ridden junk filled search.
I did verify that DNS lookups are included in the monthly internet access fee. I'm on hold now waiting because I asked why, if I'm paying for that service is it suddenly ad sponsored. I guess that threw the guy a bit.
... After the call:
So they suggested finding a free DNS service, and agreed when I said "So basically Rogers official statement is basically 'put up or shut up'". Hmm.
OpenDNS also over-rides Firefox's default setting for domain guessing even with "typo correction" unchecked.
Has anyone found a way around this yet?
I think I'll write a letter to cbc.ca, they seem to have an interest in fighting for Network neutrality. I think this may interest them as well. I'd urge others to write to them and any other media and / or government official that may be interested in helping.