Been with Bell and Fibe TV's best package for 3+ years now. The Actiontec 1000 was installed back in the day and in my house it needed an extender to reach the other end with download speeds around 18 to 25 mbps. Called Bell to change my plan to get things a little cheaper and asked for the upgrade to the 3000, to make a long story short, hope Rogers has stepped up their game in New Brunswick cause I'm goin back.
Not especially, from what I've seen. They're competing on price. That likely won't change until they have X1 deployed, assuming they're going to deploy it here (but I'd expect them to so they can standardize on one system).
If the slow download speed is due to poor wifi coverage, Rogers is unlikely to be any better. Rogers NextBox won't be as good for TV either. Apart from a couple of higher speed internet packages, Rogers hasn't changed much in the last 3 years. With either company, you pretty much need to cancel and get through to retentions in order to get any kind of upgrade or deal.
Bell is currently renting a mesh wifi repeater package for $5/mo. I'd try that before switching. If you do decide to switch, hold out for free NextBox PVR rental for at least two years. By then, the new X1 box should be available and may be stable. The X1 is comparable to Bell's FibeTV boxes in capabilities. To get a better internet deal, call back when the intro offer expires and quote some TPIA prices.
I was really hoping things would have changed in the past 3.5 years, that must be why you can buy a Nextbox PVR on Kijiji for 50.00 here. Maybe I'll wait them out at Bell but there's no commitment with Rogers so i guess I could dump it after 90 days and go back to Bell. Thanks for the info.
Call their customer loyalty line and tell them your dilemma. They will very possibly come back to the table. Be nice, don't bitch about things. They are a great bunch of people and have the power to do what the CSRs can't.
Thanks for the info but I think I'll wait for them to call, I have given them my end of service date, we'll see what they do next, a CSR knows basically what I want, not sure it is this loyalty group though, said can't do it so time will tell.