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Customer Service

2K views 7 replies 4 participants last post by  moosefan 
#1 ·
Is there any number I can call to bypass the outsourced Bell Aliant technical assistance for FibreOp TV? They poorly read a script and create tickets that aren't followed up on. All I want is someone help me with my missing On Demand content. These people do not have a clue. I thought Bell TV customer service was bad but these guys take the prize.

I'm sure my problem can easily be solved by a programming fix but I need to get my message to them.
 
#2 ·
That crap is infuriating..

Try their social media contact on twitter.. they are usually pretty responsive there. Also, sometimes choosing French at the voice prompt will get you someone local..that hopefully speaks english better than the outsourced crew.
 
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