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Fibe receiver frozen on blue logo

18K views 1 reply 1 participant last post by  richard-mcdonal 
#1 ·
Hi

Could you please advise me on the following situation.

One of my Fibe wireless receivers is frozen on the blue logo. Bell has a support page that covers that but it assumes that the signal LED is red. In my case, the signal strength "meter" shows 4 LEDs lite. The power LED is on and the Blue HD LED lights. In fact, it goes on and off as I press the power button.

The other receivers work fine. I've tried power-ok-down to reset it but that didn't seem to change things.

Am I resetting it correctly? Is this a call to Bell?

Thanks
 
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